Field Service Engineer 1

Makino•Austin, TX

4d•Remote

About The Position

The CNC Technician at Makino will utilize strong mechanical and electrical skills to troubleshoot, repair, and maintain CNC equipment. This role reports directly to the Regional Customer Support Manager and plays a key part in supporting our customers’ machine tool operations.

Requirements

Experience in CNC repair and troubleshooting is required including the ability to independently diagnose and resolve issues across mechanical, electrical and control systems.
Ability to read and interpret technical drawings and schematics.
Proficiency with software tools (e.g., Microsoft Office); role requires regular use of a laptop, smartphone, and various applications.
Strong technical, communication, and presentation skills.
Willingness to work flexible hours with frequent travel throughout a regional territory.

Responsibilities

Travel to customer sites to install, troubleshoot, repair, and maintain CNC machine tool equipment and controls.
Use online technical documentation, manuals, and vendor resources to research and resolve machine issues.
Complete and submit accurate documentation to Makino and customers regarding machine status, repairs, and installations.
Perform and promote preventive maintenance on customer equipment and provide after‑sales technical support and training.
Maintain an in‑depth understanding of the machine tool industry and the Makino product lines.
Participate in training on CNC repair and Makino equipment during onboarding.