Executive Director Jobs

About The Position

Requirements

• Bachelor’s degree or equivalent experience.
• Two to four years of related leadership experience, or an equivalent combination of education and experience.
• Valid administrator license in states where required.
• Valid driver’s license and access to a private vehicle for business use.
• Analytical skills and understanding of the organization and business to address problems and issues.
• Leadership ability to direct, coordinate, and evaluate resident care, marketing, food service, housekeeping, and maintenance units.
• Ability to carry out supervisory responsibilities in accordance with company policies and applicable laws.
• Knowledge of the organization, industry, and a functional discipline; extensive understanding of technical areas gained through experience.
• Effective written and oral communication skills.
• Ability to prioritize and manage multiple tasks effectively.
• Ability to delegate assignments appropriately based on individuals’ skills, roles, and interests.
• Good judgment and strong problem-solving and decision-making skills.
• Ability to meet the physical demands of standing, walking, sitting, handling or feeling with hands and fingers, reaching, stooping, kneeling, crouching, crawling, talking, hearing, tasting or smelling, and vision-related tasks.
• Ability to lift up to 50 pounds.
• Ability to interact with co-workers, residents, or vendors.
• Willingness to work occasional weekends, evenings, or nights as needed for shift coverage, be on call as needed, and travel occasionally.

Nice To Haves

• Familiarity with Microsoft software.

Responsibilities

• Participate in on-the-job training and demonstrate increasing proficiency with managerial responsibilities in preparation for an Executive Director role.
• Oversee all community operations and act as a contact for staff, residents, prospects, community organizations, government agencies, and the public.
• Supervise, direct, and motivate community staff; provide direct resident care as needed and fill in for other positions to cover staffing shortages.
• Promote resident satisfaction and retention through high-quality services, proactive problem-solving, issue resolution, and administration of the annual resident satisfaction survey.
• Execute a proactive renewal program with existing residents.
• Work with regional operations to execute annual operating and capital budgets; anticipate and minimize budget variances and deficits, meet occupancy goals, and identify revenue enhancements and expense reductions.
• Hire, train, discipline, and terminate employees in accordance with company policies, and review employment decisions to support consistent selection and retention of quality associates.
• Oversee preventative maintenance programs and conduct frequent inspections to ensure buildings, grounds, and property meet company standards.
• Maintain departmental policies, procedures, and licenses in accordance with company, federal, state, and local requirements.
• Encourage staff creativity and high-quality resident services in accordance with Brookdale standards, and serve as a member of Resident Counsel.
• Develop and maintain a positive community image; participate in local social and civic affairs and represent the community and company to agencies, organizations, and community groups.
• Use approved sales and marketing strategies to maximize occupancy.
• Assist with service plan reviews as required by state codes, in coordination with resident care team members and resident families, while maintaining residents’ personal dignity.
• Oversee resident admissions, healthcare management, and resident documentation to ensure compliance with company policy and state regulations.
• Perform other duties as assigned by the supervisor.

Benefits

• Medical, dental, and vision insurance for eligible part- and full-time associates.
• 401(k) for eligible part- and full-time associates; temporary associates may participate in the company’s 401(k) program.
• Associate assistance program.
• Employee discounts.
• Referral program.
• Early access to earned wages for hourly associates outside California.
• Optional voluntary benefits, including identity theft protection and pet insurance.
• Paid time off for eligible full-time associates.
• Paid holidays for eligible full-time associates.
• Company-provided life insurance for eligible full-time associates.
• Adoption benefit for eligible full-time associates.
• Short- and long-term disability for eligible full-time associates.
• Flexible Spending Accounts for eligible full-time associates.
• Health Savings Account for eligible full-time associates.
• Optional life and dependent life insurance for eligible full-time associates.
• Optional voluntary benefits for eligible full-time associates, including accident, critical illness, hospital indemnity insurance, and a legal plan.
• Tuition reimbursement for eligible full-time associates.
• For qualified associates employed for at least one year, Brookdale advances naturalization application fees up to $725, less applicable taxes and withholding.