Executive Director

Pinnacle Treatment Centers • Redlands, CA

5d

About The Position

The Executive Director is directly responsible for the daily operations of a growing addiction treatment facility. The role oversees key behavioral health functions, including teammate relations, human resources, marketing and growth initiatives, compliance, finance management, utilization, and admission flow. The Executive Director builds strong teams and fosters a positive culture, ensuring facility functions meet state and federal guidelines, best practices, and Pinnacle Treatment Centers policies and procedures. The position requires coordination with community resources and supervision of medical, clinical, and administrative staff.

Requirements

• Bachelor's, master's, or associate's degree from an accredited college or university in a human services field, or relevant professional experience may be accepted in lieu of the required education.
• Five years of management experience.
• Ability to coordinate the organization's services with other community resources.
• Administrative or supervisory experience in a licensed substance use disorder or mental health treatment facility.
• Management skills in addressing human resources and financial matters.
• Valid driver's license in good standing.
• Ability to travel up to 25%, including overnight travel, local events, and meetings.

Responsibilities

• Assure program compliance with CARF, state, and county standards, including confidentiality requirements under state and federal law.
• Assist with developing, implementing, and enforcing company policies and procedures, including those concerning patient and teammate rights.
• Plan and administer the organization's managerial, operational, fiscal, and reporting components.
• Participate in the Performance Improvement Plan for patient care, teammate retention, and performance.
• Assess participant needs through outcome surveys, suggestions, and meetings to support consistent, quality care, and follow up with program adjustments.
• Ensure teammates are assigned duties based on their education, training, competencies, and job descriptions.
• Establish and maintain community relationships, including memorandums of agreement with community resources.
• Supervise medical, clinical, and administrative staff.
• Maintain a system for annual review and verification of teammate credentials for renewals and compliance.
• Ensure documentation policies for patient records are followed and records are completed timely.
• Promote the safety and well-being of staff and patients by developing and implementing policies and procedures that address health and safety accreditation standards.
• Conduct ongoing reviews of clinical supervisor/lead counselor and nursing leadership case files for compliance with federal, state, CARF, and facility requirements.
• Maintain and monitor compliance with DEA requirements, if applicable.
• Conduct annual performance reviews of supervisory, medical, and support team members.
• Complete required orientation and annual trainings as required by the program, state, and CARF.
• Coordinate with the Contact Center to monitor the admissions program for census management.
• Attend team meetings and complete required training courses timely.
• Perform other duties as assigned.

Benefits

• 18 days of paid time off.
• 401(k) with company match.
• Company-sponsored ongoing training and certification opportunities.
• Comprehensive benefits package including medical, dental, vision, short-term disability, long-term disability, and accident insurance.
• Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP).
• Discounted tuition and scholarships through Capella University.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: Associate degree