Executive Director Bench

Brookdale Senior Living Inc.•Colorado Springs, CO

About The Position

The Executive Director Bench program provides on-the-job training and skill development to prepare associates to assume an Executive Director role at a Brookdale community. Training covers people management, operations management, and clinical management, with increasing responsibility and proficiency in managerial duties. The Executive Director is responsible for community operations and serves as a point of contact for staff, residents, prospects, community organizations, government agencies, and the public. The role leads community staff, supports residents, manages budgets and occupancy, oversees resident care and documentation, and ensures compliance with company and regulatory requirements. The position calls for a hands-on leader who may provide direct resident care and fill in for other positions to cover staffing shortages. It includes occasional travel, as well as occasional weekend, evening, or night work and as-needed on-call duties. Work may involve exposure to communicable diseases, blood-borne pathogens, latex, and other chemical, infectious, or biological hazards.

Requirements

Bachelor’s degree or equivalent experience.
Two to four years of related leadership experience, or an equivalent combination of education and experience.
Valid administrator license in states where required.
Valid driver’s license and access to a private vehicle for business use.
Analytical skills and understanding of the organization and business to address problems and issues.
Leadership ability to direct, coordinate, and evaluate resident care, marketing, food service, housekeeping, and maintenance units.
Ability to carry out supervisory responsibilities in accordance with company policies and applicable laws.
Knowledge of the organization, industry, and a functional discipline; extensive understanding of technical areas gained through experience.
Effective written and oral communication skills.
Ability to prioritize and manage multiple tasks effectively.
Ability to delegate assignments appropriately based on individuals’ skills, roles, and interests.
Good judgment and strong problem-solving and decision-making skills.
Ability to meet the physical demands of standing, walking, sitting, handling or feeling with hands and fingers, reaching, stooping, kneeling, crouching, crawling, talking, hearing, tasting or smelling, and vision-related tasks.
Ability to lift up to 50 pounds.
Ability to interact with co-workers, residents, or vendors.
Willingness to work occasional weekends, evenings, or nights as needed for shift coverage, be on call as needed, and travel occasionally.

Nice To Haves

Familiarity with Microsoft software.

Responsibilities

Participate in on-the-job training and demonstrate increasing proficiency with managerial responsibilities in preparation for an Executive Director role.
Oversee all community operations and act as a contact for staff, residents, prospects, community organizations, government agencies, and the public.
Supervise, direct, and motivate community staff; provide direct resident care as needed and fill in for other positions to cover staffing shortages.
Promote resident satisfaction and retention through high-quality services, proactive problem-solving, issue resolution, and administration of the annual resident satisfaction survey.
Execute a proactive renewal program with existing residents.
Work with regional operations to execute annual operating and capital budgets; anticipate and minimize budget variances and deficits, meet occupancy goals, and identify revenue enhancements and expense reductions.
Hire, train, discipline, and terminate employees in accordance with company policies, and review employment decisions to support consistent selection and retention of quality associates.
Oversee preventative maintenance programs and conduct frequent inspections to ensure buildings, grounds, and property meet company standards.
Maintain departmental policies, procedures, and licenses in accordance with company, federal, state, and local requirements.
Encourage staff creativity and high-quality resident services in accordance with Brookdale standards, and serve as a member of Resident Counsel.
Develop and maintain a positive community image; participate in local social and civic affairs and represent the community and company to agencies, organizations, and community groups.
Use approved sales and marketing strategies to maximize occupancy.
Assist with service plan reviews as required by state codes, in coordination with resident care team members and resident families, while maintaining residents’ personal dignity.
Oversee resident admissions, healthcare management, and resident documentation to ensure compliance with company policy and state regulations.
Perform other duties as assigned by the supervisor.

Benefits

Medical, dental, and vision insurance for eligible part- and full-time associates.
401(k) for eligible part- and full-time associates; temporary associates may participate in the company’s 401(k) program.
Associate assistance program.
Employee discounts.
Referral program.
Early access to earned wages for hourly associates outside California.
Optional voluntary benefits, including identity theft protection and pet insurance.
Paid time off for eligible full-time associates.
Paid holidays for eligible full-time associates.
Company-provided life insurance for eligible full-time associates.
Adoption benefit for eligible full-time associates.
Short- and long-term disability for eligible full-time associates.
Flexible Spending Accounts for eligible full-time associates.
Health Savings Account for eligible full-time associates.
Optional life and dependent life insurance for eligible full-time associates.
Optional voluntary benefits for eligible full-time associates, including accident, critical illness, hospital indemnity insurance, and a legal plan.
Tuition reimbursement for eligible full-time associates.
For qualified associates employed for at least one year, Brookdale advances naturalization application fees up to $725, less applicable taxes and withholding.