Executive Assistant Jobs

About The Position

Requirements

• Highly organized and detail-oriented.
• Strong background in administration.
• Passion for supporting quality care.

Responsibilities

• Collaborating with team members in executing an effective and efficient business structure.
• Initial and ongoing training and support of new administrative staff within the Carefree Living locations.
• Ensuring the new hire process and paperwork is properly completed, maintained, and all regulatory aspects are followed.
• Training and support of all administrative functions, including scheduling standards, AP/AR, and assistance with policy implementation for administrative staff.
• Maintaining, coordinating, tracking, and monitoring the functions of waivered services.
• Directory management, Facebook monitoring, editing marketing material, editing SharePoint as necessary and minor website changes on company website.
• Train and support all administrative staff, ensuring cost effectiveness and quality standard.
• Under the direction of the Director of Operations fill in for vacancies either remotely or in person depending on location if needed.
• Focus on employee satisfaction, engagement, cost effectiveness including ordering, scheduling, employee retention and orientation practices.
• Assist with operational oversight of the continuous quality improvement standards, under the direction of the Director of Operations, Director of Human Resources or Executive Director.
• Consistently support the general direction, initiatives, and specific final decisions of the Management team in all aspects of the business, use influence sensitively to management and coworkers.
• Maintain service excellence.
• Generate goodwill for the organization and its management among staff, clients, suppliers, referral sources, regulatory bodies, the general community, and others pertinent to the business; greet and assist all persons who phone and/or enter the office in a polite, respectful, and helpful manner to ensure positive relationships.
• Route requests or calls to appropriate company person or functional area, take accurate and timely messages or direct callers to voice mail when appropriate.
• Distinguish emergencies as appropriate.
• Ensure reports are prepared and filed in an accurate and time1y manner; prepare correspondence, reports and databases using available computer hardware and software and other office equipment.
• Assist with the collection of monthly payments from residents, distribute statements to residents as needed, requested or.
• Act as a liaison between the financial and billing functions of the corporate office to that of the housing sites.
• Identify and analyze complex issues and problems, using independent judgment to make decisions, and to recommend and/or implement solutions.
• Complete and maintain an accurate tracking system to ensure and verify all waiver services renewals are completed prior to expiration and resolve discrepancies per established guidelines.
• Submit information and reports in a timely manner.
• Follow through and provide updates to facility leadership regarding waiver status and any outstanding items.
• Ensure the renewal process for all waivered services is completed prior to expiration.
• Support appropriate electronic and paper record management programs to ensure required information is maintained confidentially and is available to make essential decisions and to meet all compliance issues; ensure effective and efficient processes are in place.
• Perform other functions as deemed appropriate by the Leadership Team.

Benefits

• Flexible Schedules/Work-life balance
• Competitive Wages
• Paid Training
• Customized orientation plan for your professional development
• Employee Recognition Programs
• Medical/Dental/Vision insurance
• company paid basic life and AD&D insurance
• Flex Spending, Dependent Care & HSA options available
• 401K with employer match
• Free meals at Carefree Living sites while working
• Paid Time Off