Collision Estimator
Crash Champions • Glen Burnie, MD4d • $65,000 - $149,885
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Collision Estimator
Crash Champions•Glen Burnie, MD
•$65,000 - $149,885
About The Position
Crash Champions is hiring a Collision Estimator to guide customers through vehicle repairs and insurance procedures and manage repairs from estimating through completion. The role includes preparing estimates, evaluating damage, supporting technicians with repair data procedures, completing post-scanning, and ensuring repairs meet the company’s quality standards. The estimator keeps customers informed, handles repair-order documentation and disbursements, and ensures carrier requirements are completed. The posted annual compensation range is $65,000 to $149,885. The range includes monthly sales incentive bonuses and reflects the average range for a typical full-time employee in this position. Actual compensation depends on factors including job-related knowledge, skills, experience, certifications, and qualifications.
Requirements
- Customer service skills.
- Organization and multitasking skills, good time management, and the ability to adapt to a fast-paced environment.
- Ability to work in a fast-paced environment.
- Knowledge of multiple estimating systems; CCC One, Mitchell, and Audatex are mentioned.
Nice To Haves
- Knowledge of working with insurance partners is preferred.
- Experience with CCC One, Mitchell, or Audatex estimating systems.
Responsibilities
- Educate customers about vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value.
- Complete initial estimates, write complete estimates following full disassembly and damage evaluation, and lock final estimates.
- Manage each repair throughout the process and perform in-process quality control to ensure Crash Champions’ quality standards are met.
- Keep customers informed about their vehicle’s status and provide a positive customer experience.
- Pull and review data procedures for or with body technicians and complete post-scanning for each vehicle in the repair process.
- Pre-close the final repair order, handle disbursement paperwork, address file exceptions, and ensure carrier-specific requirements are complete.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Group life insurance
- Disability insurance
- 401(k) retirement plan with match
- Referral bonus (“Cash From Crash”)
- Five paid holidays
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
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