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GOVERNMENT OPERATIONS CONSULTANT I OPS - 60930281

State of FloridaTallahassee, FL
Onsite

About The Position

This role is responsible for processing religious exemptions and home registration applications across Florida, ensuring compliance with regulatory requirements, and assisting providers through the application process. The position demands strong attention to detail, problem-solving skills, and effective communication with stakeholders. Key responsibilities include maintaining accurate records and guiding providers to ensure adherence to state policies.

Requirements

  • Strong problem-solving skills with the ability to assess and resolve issues effectively.
  • Excellent attention to detail and ability to manage multiple tasks efficiently.
  • Strong written and verbal communication skills.
  • Ability to navigate and interpret regulatory requirements.
  • Proficiency in documentation and record-keeping.
  • Customer service skills to engage with providers and other stakeholders professionally.
  • Ability to work independently while also collaborating with team members.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and database management systems.
  • Bilingual (English/Spanish) required.
  • Proficiency in conducting research using online statutory, regulatory, and policy resources.
  • Word
  • Excel
  • Outlook

Nice To Haves

  • 1–2 years of experience in childcare, child care licensing, early childhood education, or related field preferred.

Responsibilities

  • Process and review religious exemptions and home registration applications in accordance with state regulations.
  • Maintain a strong understanding of regulatory requirements to ensure accuracy and compliance.
  • Navigate complex situations, analyze issues, and provide clear, concise documentation and guidance
  • Communicate and collaborate with providers across the state of Florida to address inquiries and ensure a smooth application process.
  • Maintain organized records and track application progress to support efficiency and transparency.
  • Collaborate with internal teams to identify and resolve application discrepancies or compliance concerns.
  • Participate in training sessions and meetings to stay updated on regulatory changes and best practices.
  • Assist with data entry, reporting, and generating summaries for internal and external use.
  • Ability to travel for meetings, trainings, and conferences as needed.
  • Ability to maintain confidentiality and handle sensitive information appropriately
  • Perform other related duties as assigned.

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