Collision Estimator

Caliber Holdings•Asheville, NC

About The Position

Caliber Collision is hiring a Collision Estimator for its Service Center Asheville - East. The role performs estimating and other service-center duties, including reviewing repair processes, checking in customer vehicles, completing final customer paperwork before delivery, finalizing total-loss administration, and communicating repair plans and vehicle status updates to customers. The Collision Estimator must follow Caliber's safety rules, guidelines, and company standards.

Requirements

  • At least 2 years of collision estimating experience.
  • Be 21 years of age or older.
  • Have a valid driver's license and be eligible for coverage under the company's insurance policy.
  • Possess a Motor Vehicle Physical Damage Appraisers License.
  • Have prior experience with CCC1 or similar estimating software.
  • Have an advanced understanding and knowledge of repair processes and procedures.
  • Be able to understand written and verbal instructions.
  • Be able to prioritize competing tasks and adapt to a fast-paced environment.
  • Be eligible to work in the U.S. without restrictions.

Nice To Haves

  • Sales experience.
  • Strong sales orientation.

Responsibilities

  • Write collision repair estimates.
  • Conduct process reviews.
  • Check in customer vehicles.
  • Complete final customer paperwork before vehicle delivery, including DRP paperwork and final invoices.
  • Finalize total-loss administration.
  • Provide post-repair plan communication and vehicle status updates to customers.
  • Comply with Caliber safety rules, guidelines, and company standards.

Benefits

  • Medical, dental, and vision benefits available from day one.
  • Industry-comparable pay, paid weekly.
  • Paid vacation and holidays, with accrual beginning on day one.
  • Paid skilled training and certifications, including I-CAR.
  • Career growth opportunities and promotion from within.
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