Estimator
Hendrick Automotive Group25d • Onsite
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Estimator
Hendrick Automotive Group
•Onsite
About The Position
The Estimator identifies and documents necessary body repair work for customers and schedules the work to be performed. The role works with customers and Collision Center Technicians to identify required repairs, prepares and explains itemized estimates, and offers additional services and repairs. Duties are generally performed in the Collision Center area and involve inspecting customer vehicles and moving around the body repair shop to communicate information. The position has no direct supervisory responsibilities. Regular and predictable attendance is required; scheduled shifts may include evenings, weekends, and holidays. The employee may be exposed to noise, vibration, paint dust, and other body repair shop conditions.
Requirements
- High school diploma.
- Three to five years of desired work experience.
- Working knowledge of body repair methods.
- Strong interpersonal and persuasive selling skills.
- Valid driver’s license.
- Intermediate knowledge of Microsoft Office products.
- Ability and knowledge to use a Collision Center Management System and additional software programs supporting operations.
- Ability to understand and follow instructions.
- Ability to communicate effectively with customers, company personnel, and insurance adjusters.
- Ability to read and comprehend instructions, correspondence, and memos, and to present information effectively in one-on-one and small-group situations.
- Ability to add, subtract, multiply, and divide.
- Ability to apply common-sense understanding, handle standardized situations, and understand and follow technical manuals.
- Regular and predictable attendance.
Responsibilities
- Schedule appointments with customers.
- Work with customers and Collision Center Technicians to identify required repair work.
- Offer additional services and repairs to customers.
- Calculate replacement-parts and labor costs to restore vehicles to the condition specified by the customer.
- Enter itemized estimates on repair orders and explain estimates to customers.
- Meet Collision Center standards for repair/order production.
- Maintain CSI at or above company standards.
- Maintain an organized, clean, and safe work area.
- Participate in required training.
- Accurately record all hours worked in the company timekeeping system.
- Follow Safeguards rules and regulations.
- Demonstrate the Company’s Core Values.
- Comply with company policies and procedures.
- Observe applicable federal, state, local, and company safety rules and regulations.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Job Search Resources
Career Resources
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