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Senior Systems Engineer

Syms Strategic Group, LLC (SSG)•Richmond, VA
•$109,623 - $126,790•Remote

About The Position

Syms Strategic Group (SSG) is hiring a Senior Systems Engineer to act as the Edifecs Platform Manager for the Department of Veterans Affairs. This is a 100% U.S.-based remote, full-time W-2 position. Candidates from California, Colorado, Illinois, Minnesota, New Jersey, New York, Oregon, and Washington will not be considered. U.S. citizenship is required, and the selected applicant must possess or qualify for a Public Trust (MBI). Applicants may be subject to a government security investigation and additional background checks. The role leads the Edifecs application support organization, with responsibility for operational stability, scalability, compliance, and strategic alignment. It provides technical oversight, manages staffing, drives roadmap execution, partners with product, architecture, vendor, and business teams, and guides architecture decisions, modernization, cloud scalability, and performance strategies. The engineer configures and maintains Edifecs XEServer, XEngine, Trusted Platform Modules (TPMs), SpecBuilder, and related modules; guides EDI Analysts on processing rules, routing logic, and batch workflows; and investigates mapping issues, validation failures, functional errors, and performance bottlenecks. The role also handles logging, JVM tuning, certificates and keystores, release deployments, environment refreshes, patching, and upgrades, collaborating with EDI Analysts, DevSecOps Engineers, cloud teams, and business teams. The position requires at least 10 years of professional experience in EDI, healthcare, or enterprise application operations, software or data engineering, with strong AWS experience. The posting lists an EDIFECS certification as a professional certification and a master's degree in Computer Science, Engineering, or a related technical discipline under formal education. Desired experience includes hands-on healthcare X12 workflows, HIPAA in cloud data architecture, and healthcare payer/PBM, clearinghouse, or pharmacy operations. An AWS certification is a bonus.

Requirements

  • At least 10 years of experience in EDI, healthcare, or enterprise application operations, software or data engineering, with strong AWS experience.
  • Strong knowledge of EDIFECS architecture and transaction lifecycles.
  • Strong experience in AWS cloud environments.
  • Hands-on understanding of Edifecs XEServer, including orchestrations, batch flows, and execution contexts.
  • Hands-on understanding of XEngine, including validation, rulesets, and canonical structures.
  • Hands-on understanding of TPM, including trading partner configuration, routes, and agreements.
  • Hands-on understanding of EDI Gateway visibility, audit, search, and reprocessing.
  • Hands-on understanding of SpecBuilder, including Implementation Guide definitions and map development.
  • Experience managing EDI integration and interface technical aspects for inbound and outbound connectivity, including AS2, SFTP, FTPS, and HTTPS channels.
  • Experience with API-based integrations and gateway services.
  • Experience troubleshooting EDI and performing root-cause analysis of transaction failures, mapping or misalignment defects, partner-specific rejection patterns, batch job flow failures, and throughput or performance degradation.
  • Experience with job throughput optimization, engine performance tuning, JVM tuning and memory management, high availability and failover orchestration, and monitoring dashboards.
  • Understanding of AWS EC2 instance sizing, OS tuning, storage I/O patterns, file transfer endpoints, routing, firewall coordination, network path debugging, and SSL/TLS certificate lifecycle management.
  • Proficiency with Git and GitHub, including branching strategies, pull requests, and collaborative workflows.
  • Knowledge of compliance, audit, and partner governance.
  • Infrastructure-as-code experience with Ansible and Terraform.
  • Strong communication skills, including explaining technical architecture decisions and trade-offs to non-technical stakeholders.
  • Experience gathering and translating business reporting requirements into technical data models.
  • Ability to resolve ambiguous architecture decisions with limited direction.
  • Experience with Agile methodologies, including Scrum and Kanban, and JIRA.
  • Strong documentation habits, including architecture diagrams, data dictionaries, and migration runbooks.
  • Ability to collaborate with development, operations, and security teams.
  • U.S. citizenship is required.
  • Must possess or qualify for a Public Trust (MBI).
  • Must meet eligibility requirements for access to classified information and be able to obtain a government-granted security clearance.

Nice To Haves

  • EDIFECS certification.
  • Deep hands-on EDIFECS experience with healthcare X.12 EDI transaction workflows, including medical claims transactions such as 837, 834, and 277, and 270/271 and 278 transactions.
  • Knowledge of HIPAA compliance requirements in cloud data architecture.
  • Experience with healthcare payer/PBM systems, clearinghouses, or pharmacy operations.
  • AWS certification.
  • Master’s degree in Computer Science, Engineering, or a related technical discipline.

Responsibilities

  • Lead the Edifecs application support organization as platform manager, ensuring operational stability, scalability, compliance, and strategic alignment.
  • Provide technical oversight, manage staffing, and drive roadmap execution.
  • Partner with product, architecture, vendor, and business teams.
  • Guide architecture decisions, modernization efforts, cloud scalability, and performance strategies.
  • Configure and maintain XEServer, XEngine, Trusted Platform Modules (TPMs), SpecBuilder, and related modules.
  • Guide EDI Analysts in building, deploying, and optimizing Edifecs processing rules, routing logic, and batch workflows.
  • Analyze and resolve mapping issues, validation failures, functional errors, and performance bottlenecks.
  • Manage system logging, JVM tuning, and certificate and keystore configurations.
  • Support release deployments, environment refreshes, patching, and upgrades.
  • Collaborate with EDI Analysts, DevSecOps Engineers, cloud teams, and business teams.
  • Troubleshoot EDI transaction failures, mapping defects, partner-specific rejection patterns, batch job flow failures, and throughput or performance degradation.
  • Optimize job throughput and engine performance; tune JVMs and memory management; support high availability and failover orchestration; and use monitoring dashboards for proactive detection.
  • Support EDI inbound and outbound connectivity and API-based integrations and gateway services.
  • Gather and translate business reporting requirements into technical data models.
  • Communicate technical architecture decisions and trade-offs to non-technical stakeholders and document architecture diagrams, data dictionaries, and migration runbooks.
  • Collaborate with development, operations, and security teams to support seamless production system operations.

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