Senior Systems Engineer

Syms Strategic Group, LLC (SSG)•Tampa, FL

2d•$109,623 - $126,790•Remote

About The Position

Syms Strategic Group (SSG) is hiring a full-time Senior Systems Engineer to lead the Edifecs application support organization for a Veterans Affairs (VA) department. This is a 100% U.S.-based remote W-2 position, with candidates from California, Colorado, Illinois, Minnesota, New Jersey, New York, Oregon, and Washington excluded. U.S. citizenship is required, and candidates must possess or qualify for a Public Trust (MBI). Selected applicants are subject to a government security investigation and must meet eligibility requirements for access to classified information and a government-granted security clearance. The role requires at least 10 years of relevant professional experience and a master’s degree in a technical discipline. The Senior Systems Engineer provides technical leadership for Edifecs platform operations, ensuring stability, scalability, compliance, and strategic alignment. The role oversees staffing and technical direction, drives roadmap execution, and collaborates with product, architecture, vendor, business, EDI, DevSecOps, cloud, development, operations, and security teams. It includes guiding architecture and modernization decisions, managing platform performance and cloud scalability, supporting releases and upgrades, and troubleshooting EDI transactions and integrations. The position involves hands-on configuration and maintenance of Edifecs XEServer, XEngine, TPMs, SpecBuilder, and related modules; supporting EDI analysts with processing rules, routing logic, and batch workflows; and managing logging, JVM tuning, certificates, and keystores. The engineer also addresses EDI mapping, validation, functional, throughput, and performance issues; supports high availability and failover; and applies AWS, infrastructure-as-code, compliance, audit, governance, Agile, and documentation practices. SSG encourages military veterans to apply. Applicants must ensure mandatory screening responses are supported by their resumes. Recruiters and third parties will not be considered. Interviews are conducted on Microsoft Teams with cameras on, and candidates will be asked to provide a LinkedIn profile link.

Requirements

At least 10 years of experience in EDI, healthcare, or enterprise application operations, software or data engineering, with strong AWS experience.
Strong knowledge of EDIFECS architecture and transaction lifecycles.
Strong experience in AWS cloud environments.
Hands-on understanding of Edifecs XEServer, including orchestrations, batch flows, and execution contexts.
Hands-on understanding of XEngine, including validation, rulesets, and canonical structures.
Hands-on understanding of TPM, including trading partner configuration, routes, and agreements.
Hands-on understanding of EDI Gateway visibility, audit, search, and reprocessing.
Hands-on understanding of SpecBuilder, including Implementation Guide definitions and map development.
Experience managing technical aspects of inbound and outbound EDI connectivity using AS2, SFTP, FTPS, and HTTPS channels.
Experience with API-based integrations and gateway services.
Experience conducting EDI troubleshooting and root-cause analysis across transaction failures, mapping defects, partner rejections, batch failures, and performance issues.
Experience with job throughput optimization, engine and JVM performance tuning, memory management, high availability and failover orchestration, and monitoring dashboards.
Understanding of AWS EC2 instance sizing, OS tuning, storage I/O patterns, file transfer endpoints, routing, firewall coordination, network path debugging, and SSL/TLS certificate lifecycle management.
Proficiency with Git and GitHub, including branching strategies, pull requests, and collaborative workflows.
Knowledge of compliance, audit, and partner governance.
Infrastructure-as-code experience with Ansible and Terraform.
Ability to communicate technical architecture decisions and trade-offs to non-technical stakeholders.
Comfort driving ambiguous architecture decisions to resolution with limited direction.
Experience with Agile methodologies, including Scrum and Kanban, and JIRA.
Strong documentation habits, including architecture diagrams, data dictionaries, and migration runbooks.
Ability to collaborate with development, operations, and security teams.
Master’s degree in Computer Science, Engineering, or a related technical discipline.
U.S. citizenship is required for this opportunity.
Must possess or qualify for a Public Trust (MBI).

Nice To Haves

EDIFECS certification.
Deep hands-on EDIFECS experience with X.12 EDI transaction standards and workflows, including medical claims transactions such as 837, 834, and 277.
Experience with 270/271 and 278 transactions.
Knowledge of HIPAA compliance requirements in cloud data architecture.
Experience with healthcare payer/PBM systems, clearinghouses, or pharmacy operations.
AWS certification.

Responsibilities

Lead the Edifecs application support organization, ensuring operational stability, scalability, compliance, and strategic alignment.
Provide technical oversight, manage staffing, and drive roadmap execution.
Partner with product, architecture, vendor, and business teams.
Guide architecture decisions, modernization efforts, cloud scalability, and performance strategies.
Configure and maintain XEServer, XEngine, Trusted Platform Modules (TPMs), SpecBuilder, and related modules.
Guide EDI Analysts in building, deploying, and optimizing Edifecs processing rules, routing logic, and batch workflows.
Analyze and resolve mapping issues, validation failures, functional errors, and performance bottlenecks.
Manage system logging, JVM tuning, and certificate and keystore configurations.
Support release deployments, environment refreshes, patching, and upgrades.
Collaborate with EDI Analysts, DevSecOps Engineers, cloud teams, and business teams.
Troubleshoot EDI transaction failures, mapping defects, partner-specific rejection patterns, batch-flow failures, and throughput or performance degradation.
Optimize job throughput and engine performance; support memory management, high availability, failover orchestration, and proactive monitoring.
Gather and translate business reporting requirements into technical data models.
Document architecture diagrams, data dictionaries, and migration runbooks.
Work with development, operations, and security teams to support seamless production operations.