Senior Systems Engineer

Syms Strategic Group, LLC (SSG)•Annapolis, MD

2d•$109,623 - $126,790•Remote

About The Position

Syms Strategic Group (SSG) is hiring a full-time Senior Systems Engineer to act as the Edifecs Platform Manager for a Veterans Affairs (VA) department opportunity. The role is remote within the United States, but applicants residing in California, Colorado, Illinois, Minnesota, New Jersey, New York, Oregon, or Washington will not be considered. The position requires U.S. citizenship and a Public Trust (MBI) clearance, or eligibility to obtain one. The salary range is $109,623–$126,790. The engineer will lead the Edifecs application support organization and ensure platform stability, scalability, compliance, and alignment with strategic objectives. The role combines technical leadership and hands-on platform configuration, production support, performance tuning, troubleshooting, integration management, release support, and coordination with EDI Analysts, DevSecOps, cloud, product, architecture, vendor, and business teams. This is a W-2 position. Interviews are conducted on Microsoft Teams with the camera on, and applicants will be asked to provide a LinkedIn profile link. A government security investigation and other background checks may be required.

Requirements

At least 10 years of experience in EDI, healthcare, or enterprise application operations, software or data engineering, with strong AWS experience.
Strong knowledge of EDIFECS architecture and transaction lifecycles.
Strong experience in Amazon Web Services (AWS) cloud environments.
Hands-on understanding of Edifecs XEServer, including orchestrations, batch flows, and execution contexts.
Hands-on understanding of XEngine, including validation, rulesets, and canonical structures.
Hands-on understanding of TPM, including trading partner configuration, routes, and agreements.
Hands-on understanding of EDI Gateway visibility, audit, search, and reprocessing capabilities.
Hands-on understanding of SpecBuilder, including Implementation Guide definitions and map development.
Experience with inbound and outbound connectivity using AS2, SFTP, FTPS, and HTTPS channels, as well as API-based integrations and gateway services.
Experience troubleshooting EDI transactions, mappings, partner rejections, batch job flows, and throughput or performance problems.
Experience with throughput optimization, engine and JVM performance tuning, memory management, high availability, failover orchestration, and monitoring dashboards.
Understanding of AWS EC2 instance sizing, OS tuning, storage I/O patterns, file transfer endpoints, routing, firewall coordination, network path debugging, and SSL/TLS certificate lifecycle management.
Proficiency with Git and GitHub, including branching strategies, pull requests, and collaborative workflows.
Knowledge of compliance, audit, and partner governance.
Infrastructure-as-code experience with Ansible and Terraform.
Excellent communication and stakeholder engagement skills, including the ability to explain architecture decisions and trade-offs to non-technical stakeholders.
Ability to drive ambiguous architecture decisions to resolution with limited direction.
Experience with Agile methodologies, including Scrum and Kanban, and JIRA.
Strong documentation habits, including architecture diagrams, data dictionaries, and migration runbooks.
Ability to work collaboratively with development, operations, and security teams.
U.S. citizenship is required.
Must possess or qualify for a Public Trust (MBI).

Nice To Haves

EDIFECS certification.
Deep hands-on experience with EDIFECS and healthcare X12 EDI transactions, including medical claims workflows such as 837, 834, and 277, and 270/271 and 278 transactions.
Knowledge of HIPAA compliance requirements in cloud data architecture.
Experience with healthcare payer or PBM systems, clearinghouses, or pharmacy operations.
AWS certification.
Master’s degree in Computer Science, Engineering, or a related technical discipline.

Responsibilities

Lead the Edifecs application support organization as platform manager, ensuring operational stability, scalability, compliance, and strategic alignment.
Provide technical oversight, manage staffing, and drive roadmap execution.
Partner with product, architecture, vendor, and business teams.
Guide architecture decisions, modernization efforts, cloud scalability, and performance strategies.
Configure and maintain XEServer, XEngine, Trusted Platform Modules (TPMs), SpecBuilder, and related modules.
Guide EDI Analysts in building, deploying, and optimizing Edifecs processing rules, routing logic, and batch workflows.
Analyze and resolve mapping issues, validation failures, functional errors, and performance bottlenecks.
Manage system logging, Java Virtual Machine (JVM) tuning, and certificate and keystore configurations.
Support release deployments, environment refreshes, patching, and upgrades.
Collaborate with EDI Analysts, DevSecOps Engineers, cloud teams, and business teams.
Troubleshoot EDI transaction failures, mapping defects, partner-specific rejections, batch workflow failures, and throughput or performance degradation.
Optimize job throughput and engine performance; support high availability, failover orchestration, and proactive monitoring.
Manage technical aspects of inbound and outbound EDI connectivity and integrations.
Gather and translate business reporting requirements into technical data models.
Communicate architecture decisions and trade-offs to non-technical stakeholders and document architecture, data models, and migration procedures.
Collaborate with development, operations, and security teams to support seamless production operations.