Engineer Jobs

About The Position

Requirements

• Active Secret clearance or higher.
• Bachelor’s degree or a relevant technical degree.
• At least 7 years of relevant storage engineering, SAN administration, systems engineering, data-center infrastructure, or enterprise IT experience.
• Demonstrated experience configuring and troubleshooting SAN fabrics, storage arrays, switches, zoning, Fabric Logins, and WWN/PWWN connectivity.
• Strong troubleshooting, analytical, performance-tuning, documentation, recovery-planning, and stakeholder-coordination skills.
• Ability to support after-hours outages, maintenance windows, migrations, refreshes, COOP exercises, and disaster-recovery activities when required.

Nice To Haves

• Experience supporting enterprise storage or SAN infrastructure in a federal or Department of Defense environment.
• Experience with Dell Technologies, NetApp, Pure Storage, HPE, IBM, Hitachi, or comparable enterprise storage platforms.
• Experience with Brocade, Cisco MDS, or comparable Fibre Channel switching technologies.
• Advanced knowledge of Fibre Channel fabrics, zoning, FLOGIs, name services, inter-switch links, host-bus adapters, multipathing, and redundant storage designs.
• Experience with Fibre Channel, iSCSI, NFS, SMB, object storage, and cloud-storage technologies.
• Experience integrating storage with VMware vSphere, ESXi, vCenter, vSAN, Microsoft, Linux, database, backup, and cloud platforms.
• Experience with snapshots, replication, backup, restoration, failover, failback, and disaster-recovery technologies.
• Experience supporting COOP or disaster-recovery exercises involving physically separated data centers.
• Experience diagnosing storage latency, throughput, IOPS, capacity, pathing, fabric, host, and application-performance issues.
• Experience planning and executing storage refreshes, data migrations, firmware upgrades, array replacements, and SAN cutovers.
• Experience developing capacity forecasts, storage-allocation recommendations, performance reports, and lifecycle plans.
• Experience supporting storage-related outages, vendor escalation, service restoration, and root-cause analysis.
• Experience applying DISA STIGs and supporting DoD RMF, ATO, IAVA, CND Directive, vulnerability-remediation, and POA&M requirements.
• Certifications from Dell Technologies, NetApp, Pure Storage, HPE, IBM, Hitachi, Brocade, Cisco, VMware, or another relevant storage or infrastructure provider.
• CompTIA Server+, Storage Networking Industry Association certification, or an equivalent industry credential.
• ITIL Foundation or higher certification.

Responsibilities

• Configure, administer, maintain, monitor, and troubleshoot enterprise SAN fabrics, storage arrays, switches, and supporting infrastructure.
• Configure and maintain Fibre Channel fabrics, switch domains, ports, aliases, zones, zone sets, and associated fabric services.
• Diagnose and resolve Fabric Login, zoning, name-server, pathing, inter-switch-link, and fabric-connectivity issues.
• Configure and troubleshoot WWN and PWWN connectivity among storage, switches, servers, appliances, and virtualization platforms.
• Support single-initiator zoning, multi-fabric designs, redundant paths, multipathing, host-bus adapters, and high-availability storage configurations.
• Configure and support storage volumes, logical unit numbers, storage pools, tiers, snapshots, clones, replication, masking, mapping, and host access.
• Support Fibre Channel, iSCSI, NFS, SMB, or other approved enterprise storage protocols.
• Integrate storage services with physical servers, virtual machines, VMware environments, backup platforms, databases, cloud services, and infrastructure appliances.
• Monitor storage availability, capacity, utilization, latency, I/O operations, throughput, cache performance, errors, and overall health.
• Diagnose storage-performance issues and identify bottlenecks involving hosts, fabrics, arrays, networks, applications, databases, or virtualization platforms.
• Develop capacity forecasts and recommend storage allocation, expansion, optimization, reclamation, or refresh actions.
• Support storage-related incidents, performance degradation, outages, and service-restoration activities.
• Participate in Outage Response Team activities, providing technical diagnosis, mitigation, workarounds, recovery, and service validation.
• Collect logs, alerts, performance data, configuration records, and technical evidence for incident investigation and root-cause analysis.
• Coordinate technical escalation with storage vendors, hardware manufacturers, software providers, network teams, server teams, application teams, and Government personnel.
• Track restoration actions, technical dependencies, corrective measures, and preventive recommendations through completion.
• Plan and execute storage-array, SAN-switch, firmware, software, and supporting-component refreshes.
• Support data migrations, platform upgrades, storage replacements, consolidation, and modernization initiatives.
• Develop implementation plans, migration procedures, maintenance steps, validation criteria, rollback procedures, and outage contingencies.
• Stage, configure, test, implement, and validate new or replacement storage and SAN components.
• Support non-disruptive migrations and minimize operational impact during storage-refresh and cutover activities.
• Maintain accurate storage, SAN, asset, configuration, warranty, licensing, support-agreement, and lifecycle records.
• Support inventory audits, equipment disposition, repository updates, and lifecycle reporting.
• Configure and support backup, restoration, replication, failover, failback, high availability, and disaster-recovery capabilities.
• Maintain, test, and validate system backups required to recover from local failures, storage failures, or loss of the primary site.
• Support quarterly COOP exercises involving primary and backup data centers.
• Support power-down, failover, backup-site operations, service validation, failback, and post-exercise corrective actions.
• Provide technical support during COOP activation and increased user or system demand.
• Help develop and maintain multi-year continuity testing and exercise procedures for storage, backup, recovery, and data-center readiness.
• Support COOP refreshes and modernization from on-premises infrastructure to centralized or cloud-hosted solutions when applicable.
• Apply approved firmware updates, vendor patches, security patches, operating-system updates, and configuration changes.
• Configure storage and SAN components in accordance with applicable security requirements and DISA Security Technical Implementation Guides.
• Support remediation of vulnerabilities, IAVAs, CND Directives, POA&M items, and security-control deficiencies affecting storage infrastructure.
• Follow approved incident, problem, change, configuration, release, availability, continuity, and service-transition processes.
• Maintain SAN diagrams, storage architecture documents, zoning records, configuration baselines, capacity plans, recovery procedures, build documents, standard operating procedures, and troubleshooting guides.
• Recommend improvements to storage availability, performance, resilience, recoverability, security, scalability, and operational efficiency.