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Infrastructure Engineer Assoc-Sr

American Electric Power•New Albany, OH
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About The Position

Part of a larger team delivering high quality Computer, Network, Storage and End-User Infrastructure technology solutions, on-going support to the business. Assists with infrastructure project assignments. Helps plan, research, evaluate, design, and engineer the enterprise's technology infrastructure. Helps provide technical support and troubleshooting, cost estimates, justifications, and recommendations. Produces technical documentation, support and configuration. Helps manage, plan, and maintain technical platforms including upgrading systems. Monitors system performance and installs and configures hardware. Responsible for collaborating with other Job Families such as Project Managers, Architects, Solution Engineers, Technicians, Business Analysts to deliver consistent, reliable technology solutions that leverage AEP's technology standards, architectures and best practices.

Requirements

  • Bachelor's degree in computer science, telecommunications, engineering, or related technical field is required.
  • No additional experience is required. An equivalent combination of education and related experience may be considered.
  • Strong understanding of routing (OSPF, BGP) and switching.
  • Proficiency with major vendor equipment (Cisco, Arista, etc).
  • Knowledge of firewalls, VPNs, PKI, and cybersecurity best practices.
  • Excellent problem-solving skills for diagnosing and resolving complex issues.

Nice To Haves

  • Firewall configuration, installation and maintenance
  • Authentication, Authorization and Accounting (AAA) to provide authentication of devices and users
  • Solid foundation of routers and switches (Cisco, Arista, etc)
  • Background in supporting users in larger settings.
  • Ability to work independently and manage tasks effectively.
  • Good communication skills, able to interact with different customers, including leadership.
  • Experience working with a team in a larger environment

Responsibilities

  • Perform infrastructure project assignments.
  • Plan, research, evaluate and design infrastructure solutions.
  • Provide a high level of technical support and analysis, operation, administration, and troubleshooting activities.
  • Adhere to AEP’s approval processes as part of change management, incident management and trouble response scenarios.
  • Prepare cost estimates, justifications, application requirements, alternative solutions, and technical recommendations.
  • Prepare technical documentation including procedures, manuals, and reports.
  • Review and adhere to budgeting and approval processes while assisting with annual and project planning.
  • May provide training and mentoring, as well as work direction, to others on the team.

Benefits

  • competitive compensation
  • comprehensive benefits package that aims to support and enhance the overall well-being of our employees

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

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