Education Specialist Jobs

About The Position

Requirements

• Bachelor’s degree in student personnel, counseling, business, or related field from an accredited college/university; OR an equivalent combination of education and experience.
• 3 years of progressively increased financial aid administrative experience.

Nice To Haves

• Master’s degree in student personnel, Counseling, business, or related field from an accredited college/university.
• Experience working in a community college setting.
• Knowledge of PeopleSoft or similar Enterprise level software administering financial aid.
• The ability to perform the Return of Title IV calculations.
• The ability to collaborate and work successfully with a diverse and varied group of staff & faculty and/or student population.
• The ability to utilize and implement best practices to provide efficient and effective office operations that results in superior student experience.
• The ability to work extended hours, including weekends and holidays during peak season.
• Knowledge of Return of Title IV regulations.
• Knowledge of PeopleSoft or similar Enterprise level software administering financial aid.
• Possess strong critical thinking, analytical and problem-solving skills, and acumen.
• Excellent verbal and written communication skills to effectively convey information to internal and external stakeholders.
• Excellent oral and written communication skills.
• Experience working in a large college/university setting. Community college experience a plus.
• Experience with providing presentations in small and large group settings.
• Understand, evaluate, and provide strategic input on the impact of proposed and enacted changes in financial aid laws, regulations, guidelines, and effective practices.
• Read, interpret, and apply laws, regulations, and guidelines impacting the effective, efficient, and equitable performance of financial aid programs.
• Demonstrated success using inquiry and evidence to inform decision-making, short- and long-term planning.
• Possess skills to interact and build with students, families, and the campus community.
• Proficiency in use of a personal computer and current software applications including but not limited to Microsoft Office Suite (Word, Access, Excel, PowerPoint, and Outlook).
• Make decisions and take actions independently for a variety of diverse situations.
• Show a high degree of creativity and initiative.

Responsibilities

• Provides students, families, CSN staff and external community with information about financing higher education.
• Manages all outreach activities and orientation.
• Works directly with students and their families to enhance their understanding of their rights and responsibilities as a financial aid recipient.
• Communicates program eligibility rules to students and families regarding scholarships, grants, work study employment, student loans, and state financial aid programs.
• Supports other operations of the office including client service, verification processing, satisfactory academic progress (SAP), R2T4, loans, packaging and awarding, work study, and appeals.
• Helps with processing areas as needed and provides support during high need periods.
• Maintains a broad knowledge of financial aid surrounding federal, state, and institutional regulations and policies.

Benefits

• Grant-in-Aid: Tuition & fee assistance for employees and their families at NSHE institutions.
• Time Off: CSN provides a variety of time off options to help employees manage their work-life balance.
• Holidays: All CSN employees receive 12 paid holidays per year.
• Benefits: CSN offers attractive and customizable health insurance plans for employee and dependents.
• Retirement Plan: Participants contribute 19.25% with 100% employer match.
• On-site Early Childhood Education Center services available
• Learning & professional development opportunities.
• Active CSN Affinity Groups that focus on campus-wide diversity initiatives to create a welcoming campus climate.