Dispatcher Jobs in Milwaukee, NC

About The Position

Requirements

• High school diploma or equivalent
• Skilled in MS Office technologies such as Excel and MS Word
• Able to learn and utilize applications and dashboards
• Effective use of time management
• Problem solving, technical aptitude and ability to learn and embrace new concepts
• Self-motivated individual that can work well unsupervised

Nice To Haves

• 2 years or more of experience in logistics or operations
• 1 year or more of experience working in a medical courier environment

Responsibilities

• Utilize route management software to schedule, coordinate and dispatch specimen pickups
• Manage high volume email/phone traffic to coordinate resources (employees, vendors, etc.)
• Responsible for specific service area to ensure best possible solutions for client
• Achieve location productivity and expense targets while meeting customer expectations
• Ensure a balance between customer response time, accuracy and cost/productivity targets
• Follow standard procedures for field requests for service and dispatching calls
• Problem solve and provide potential resolutions for any specimen related issue
• Utilize multiple databases to process requests and inquiries
• Performs a variety of administrative/clerical duties

Benefits

• Medical
• Dental
• Vision
• Life
• STD/LTD
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition Reimbursement
• Employee Stock Purchase Plan