Logistics-Dispatcher

Stoughton Trailers, LLC•Town of Decatur, WI

1d•$43,700 - $62,600•Onsite

About The Position

Are you looking for a unique opportunity to play a vital role in the heartbeat of our operations? At our company, we're seeking dedicated individuals to join our team, where you'll thrive in an environment that values safety, communication, and quality. Your contributions will be integral to our continued success.

Requirements

A high school diploma, GED, or technical school education, along with a minimum of 2 years of related experience in a manufacturing environment.
A valid Driver's License.
Safe driving skills and a good driving record.
Fluency in the English language.
The ability to work independently and unsupervised.
Strong time management skills, enabling you to balance conflicting demands effectively.
Proficiency in operating two-way and emergency radio systems.

Responsibilities

Adapting to diverse environments, including challenging conditions such as cold, snow, rain, and heat, showcasing your ability to persevere.
Demonstrating exceptional interpersonal skills as you interact with customers through telephone, email, and in-person interactions, always maintaining a polite and courteous demeanor.
Focusing on delivering top-tier customer service, representing a professional image in all aspects of your work, particularly during pick-ups and addressing any delivery issues.
Handling emergencies with composure and efficiency, directing emergency vehicles and facilitating crucial communications when required.
Keeping a comprehensive daily shift log and sharing key information with our security guard at the end of your shift.
Ensuring trailer security by performing a thorough exit checklist with the Carrier Driver and electronically storing the data alongside the Bill of Lading (BOL).
Taking the initiative to submit Quality Issue notifications to our Quality Department, contributing to our continuous improvement.
Maintaining meticulous records of customer interactions, inquiries, complaints, and comments in a neat and legible hand, thus enhancing our customer service records.
Recording, documenting, and performing data entry for trailer moves, streamlining our operations.
Managing inventory and location records for finished goods and other trailers as needed, showcasing your organizational skills.
Escalating any unresolved issues to your supervisor, ensuring that all challenges are addressed promptly.
Registering visitors and guiding them to entry points, displaying your welcoming demeanor.
Efficiently answering internal and external calls, showcasing your multitasking skills in a fast-paced environment.
Proficiently reading and interpreting documents and instructions, aiding in the smooth execution of tasks.
Conducting Vehicle Daily Inspection checklists on your assigned vehicle, ensuring safety and compliance.
Carrying out your duties safely, efficiently, and with a strong focus on timeliness, accuracy, and productivity, all in line with company policy.
Playing a crucial part in our team's effort to produce top-quality products, maintaining our reputation for excellence.
Demonstrating regular and timely attendance, highlighting your reliability and dedication.
Being open to working overtime when required, showing your commitment to our mission.
Prioritizing safety by ensuring the well-being of others working near moving vehicles, emphasizing our commitment to safety.
Managing key and equipment lists, contributing to a well-organized work environment.
Undertaking additional duties as required, such as filing, records retention, document copying and scanning, and paperwork distribution, all of which showcase your versatility.
Demonstrating a commitment to following company policies and procedures, ensuring consistency in our operations.
Flexibly taking on other duties as assigned by the company, showcasing your adaptability and dedication.