Dispatcher Trainee

Advance Alarms, Inc • Broken Arrow, OK

40d • Onsite

About The Position

As a Dispatcher Trainee, you will help coordinate services efficiently and promptly across business operations. You will assist in managing information flow between clients and service providers, ensuring requests are handled accurately. You will learn to use dispatching software and tools to track service requests and monitor ongoing operations. The role provides hands-on training and experience in logistics and communication, with the goal of preparing you for a career in dispatching and contributing to customer satisfaction and operational efficiency.

Requirements

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Basic computer skills and familiarity with office software.
• Strong time-management and problem-solving skills, and a customer-focused mindset.

Nice To Haves

• Previous experience in customer service or logistics.
• Familiarity with dispatching software or tools.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist in receiving and processing service requests from clients and internal teams.
• Learn to use dispatching software to track and manage service assignments.
• Communicate with service providers to support timely task execution.
• Monitor ongoing operations and provide updates to clients as needed.
• Participate in training sessions to develop skills in logistics, problem-solving, and customer service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED