Director Jobs

About The Position

Requirements

• Proven leadership experience as a Director of Security or senior Security leader within a luxury hotel or resort environment.
• Strong expertise in security operations, risk management, crisis response, and emergency planning.
• Demonstrated ability to build, lead, and develop high-performing teams.
• Thorough understanding of hotel security systems, surveillance technology, access control, and investigative procedures.
• Experience working closely with government agencies, law enforcement, and emergency response organizations.
• Strong knowledge of health, safety, fire life safety, and regulatory compliance requirements.
• Exceptional communication, decision-making, and stakeholder management skills.
• Fluency in English is required.
• Ability to thrive in a fast-paced pre-opening environment, managing multiple priorities while maintaining the highest standards of service, professionalism, and discretion.

Nice To Haves

• Previous pre-opening experience in a luxury hospitality setting is highly preferred.
• Spanish language skills are a strong advantage.

Responsibilities

• Lead the pre-opening strategy, planning, and setup of the Security department.
• Develop and implement comprehensive security, safety, and risk management programs across the resort.
• Establish security policies, procedures, and emergency response protocols in line with Four Seasons standards and local regulations.
• Recruit, train, mentor, and develop a high-performing Security team.
• Conduct risk assessments and implement preventive measures to safeguard guests, employees, assets, and reputation.
• Oversee all physical security operations, including access control, surveillance systems, investigations, and incident management.
• Partner with resort leadership to ensure a safe and secure environment throughout all phases of the pre-opening and ongoing operations.
• Build and maintain strong relationships with local law enforcement, emergency services, and government authorities.
• Lead crisis management, emergency preparedness, business continuity, and disaster recovery planning.
• Monitor security trends, threats, and regulatory requirements, ensuring the resort remains compliant and proactive.
• Prepare and manage departmental budgets, resources, and security technology investments.
• Investigate incidents, produce detailed reports, and recommend corrective actions to mitigate future risks.