Director Of Events Jobs

About The Position

Requirements

• Must be at least 18 years of age
• Prior experience in customer service, hospitality, events, or attractions preferred
• Strong communication and interpersonal skills; ability to engage with diverse audiences
• Ability to manage high guest volumes while maintaining safety and service standards
• Strong organizational and multitasking skills in a fast-paced environment
• Reliable, flexible, and adaptable to changing operational needs
• Ability to work independently and collaboratively
• Demonstrates professionalism, sound judgment, and attention to detail

Nice To Haves

• High school diploma or equivalent preferred
• Ability to obtain Carousel Operator Certification (if assigned)

Responsibilities

• Provide excellent guest service, including greeting guests, answering questions, and giving directions
• Assist with guest check-in, crowd flow, and traffic direction
• Monitor guest safety and promptly report incidents or concerns
• Support event setup, breakdown, and on-site logistics
• Assist with coordination of vendors (e.g., caterers, florists, rentals)
• Maintain clean, organized, and welcoming event spaces
• Operate Zoo vehicles (e.g., golf carts) as assigned and in accordance with safety guidelines
• Serve as host for children’s birthday parties from start to finish
• Welcome guests, facilitate activities, and maintain event timelines
• Coordinate with Education staff on animal encounter components (if applicable)
• Manage event setup, cleanup, and overall guest experience
• Ensure all materials, belongings, and event needs are addressed prior to guest departure
• Deliver a safe, engaging, and memorable experience for participants
• Operate and monitor the carousel in accordance with all safety procedures and training requirements
• Maintain cleanliness and operational readiness of the carousel area
• Perform routine cleaning (e.g., sweeping, wiping surfaces)
• Respond to guest inquiries related to carousel operations and Zoo attractions
• Support event activities associated with carousel use
• Comply with all Zoo policies, procedures, and safety standards
• Maintain a professional appearance and conduct at all times
• Support cross-departmental operations as needed
• Accurately record all hours worked in compliance with Connecticut General Statutes §31-13a
• Follow all timekeeping and payroll procedures
• Perform additional duties as assigned

Benefits

• Paid Hourly
• $40 per 1.5-hour party
• $60 per 2-hour party