Data Manager Jobs

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Facilities Manager

H5 Data Centers•La Vista, NE

About The Position

The Facility Manager provides site and customer oversight, maintenance support, and management for a data center and/or campus. The role maintains the facility’s mechanical, electrical, and IT systems in support of customers, and coordinates data center facility repairs, changes, installations, and expansion efforts. It may directly supervise the Data Center Support Technician team and manages and schedules Data Center Support Technicians, Building Engineers, and contractors. The role also maintains the campus landscape and irrigation and reviews, approves, and processes site financial and accounts-payable activity. It reports to the Director or VP of Operations. The manager is responsible for reliable data center operations, customer support, staff supervision and development, maintenance and project coordination, contractor oversight, operational budgeting, compliance, and documentation. The position provides 24x7x365 on-call support and works with visitors, vendors, contractors, customers, and management.

Requirements

  • Five years of experience in a data center environment.
  • Five years of experience related to commercial facilities and supporting-system management.
  • Experience with building automation systems, implementation, and management.
  • High school diploma or GED.
  • Comprehensive knowledge of electrical, mechanical, industrial HVAC, and plumbing systems.
  • Strong team-management, coaching, and leadership abilities.
  • Understanding of data center best practices and ASRHAE standards.
  • Knowledge of building-system design, fire-prevention and monitoring systems, electrical distribution, and HVAC systems.
  • Excellent customer service and high-level interpersonal communication skills.
  • Ability to make decisions using procedures and company policies to achieve results and deadlines.
  • Comprehensive knowledge of Office software packages.
  • Ability to stoop, stand, walk, climb stairs and ladders, and lift or carry loads weighing up to 50 pounds.
  • Ability to read complex building drawings and schematics.
  • Ability to evaluate project importance and urgency based on cost, risk, and safety.

Nice To Haves

  • Bachelor’s degree and/or professional certifications in related fields.
  • Experience or abilities in AutoCAD and/or Visio.

Responsibilities

  • Maintain 100% availability in the colocation data center within the critical facility.
  • Supervise Data Center Support Technicians, contractors, and/or Building Engineers; manage staff schedules, training, preparedness, and growth.
  • Manage operation and maintenance of environmental and power systems to ensure availability to data center floors, including building management system controls and coordination with contractors.
  • Provide customer support and maintain customer satisfaction.
  • Estimate time and materials required for repairs and new projects.
  • Contribute to creating, tracking, and maintaining the facility operational budget.
  • Review, code, and approve site accounts-payable activity; may review and approve facility customer charges.
  • Direct, oversee, supervise, and inspect work performed by outside contractors.
  • Provide 24x7x365 on-call support for continuous operations.
  • Manage contracts, procedures, and service agreements to ensure compliance.
  • Manage maintenance work-order and asset-tracking software, including uploading work orders and processes as required.
  • Ensure operating parameters, maintenance schedules, and procedures are followed and refined as necessary.
  • Maintain site drawings, project documentation, and space planning.
  • Comply with applicable codes, regulations, governmental agency requirements, and company directives related to building operations, physical security, and work safety.
  • Write and track root causes of problems and malfunctions, and take corrective action and implement process improvements as required.
  • Communicate complex technical information to people with varying levels of technical knowledge.
  • Increase efficiencies and maintain reliability of mechanical and electrical systems.
  • Conduct risk analysis and create scopes of work for preventative maintenance and facility-equipment resolution needs.
  • Communicate daily with visitors, vendors, contractors, customers, and management.
  • Maintain the data center campus landscape and irrigation.

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