Customer Service Representative Jobs

About The Position

Requirements

• A minimum 1 year of customer service experience
• An Associate's degree or related business experience
• Strong computer skills
• The ability to learn concepts and technical details of products
• The ability to work cooperatively in a team environment
• The ability to travel up to 10%

Responsibilities

• Provide world-class customer care to both internal and external customers.
• Engage in regional customer support activities including accurate entry of orders, quotes and RMA's, and creation and maintenance of special specifications
• Communicate to customers and reps on deliverables and resolving of additional customer service issues with some work direction from supervisor and peers.
• Complete and pass required customer service certifications.
• Use judgment skills, prior experience, and company policies and procedures to resolve standard and in-region problems

Benefits

• Competitive pay
• Superior benefits
• Inspiring work
• 100% employee owned
• Retirement benefits include an employer funded stock ownership plan (ESOP) and personal 401(k) options.
• Top tier medical, prescription, dental, vision, life, and disability insurance.
• 10 paid holidays
• Annual vacation accrual starting at 12 days
• 9 paid sick days
• Paid family and medical leave that covers 90% of your pay.
• STEM courses
• apprenticeships
• tuition assistance
• engineering development programs
• wellness
• fertility
• adoption
• flexible spending benefits