Customer Service Representative - Equipment Finance
U.S. Bank • Marshall, MN15d • Hybrid
Customer Service Representative Jobs
10,000 jobs found — updated daily
Customer Service Representative
Lifetime Tennis, Inc. • Santa Clara, CA15d • $24 - $32 • OnsiteCustomer Service Representative
Short Term Financial, LLC • Milwaukee, WI15d • $17 - $17 • OnsiteCustomer Service Representative
Circle K • Tempe, AZ15d • OnsiteCustomer Service Representative
TEKsystems • Tempe, AZ15d • $21 - $21 • OnsiteCustomer Service Representative
U-Haul • Odessa, TX15d • OnsiteCustomer Service Representative
Circle K • Parma, OH15d • $13 - $14 • OnsiteCustomer Service Representative
U-Haul • Houston, TX15d • OnsiteCustomer Service Representative
U-Haul • Lawrence, MA15d • $15 - $17 • OnsiteCustomer Service Representative
Circle K • Supply, NC15d • OnsiteCustomer Service Representative
Circle K • San Antonio, TX15d • OnsiteCustomer Service Representative
Circle K • Wimauma, FL15d • OnsiteCustomer Service Representative
Circle K • Scottsdale, AZ15d • OnsiteCustomer Service Representative
Circle K • Columbus, OH15d • $14 - $15 • OnsiteCustomer Service Representative
TEKsystems • Tempe, AZ15d • $21 - $21 • OnsiteCustomer Service Representative
Circle K • San Antonio, TX15d • OnsiteSenior Customer Service Representative
Wolters Kluwer • Minneapolis, MN15d • $32,000 - $53,700 • HybridCall Center Customer Service Representative
TEKsystems • Chino, CA15d • $20 - $20 • OnsiteCustomer Service Representative
TEKsystems • Scottsdale, AZ15d • $21 - $21 • HybridCustomer Service Representative
Planet Fitness • Souderton, PA15d • Onsite
Customer Service Representative - Equipment Finance
U.S. Bank•Marshall, MN
•Hybrid
About The Position
At U.S. Bank, every customer interaction is an opportunity to build trust and create a great experience. As a Customer Support Specialist, you'll serve as a key point of contact for customers, helping them navigate questions, resolve issues, and find solutions with confidence. This is more than a traditional call center role. You'll become a trusted problem solver, assisting customers across a variety of banking needs while building expertise in products, services, and operational processes. Whether you're helping a customer resolve a payment issue, navigate an online portal, or understand their account, you'll play a direct role in delivering the high-quality service U.S. Bank is known for.
Requirements
- High school diploma or equivalent
- Two to four years of relevant experience
Nice To Haves
- Banking, financial services, customer support, or call center experience.
- Strong verbal and written communication skills.
- Ability to manage difficult or complex customer conversations professionally.
- Demonstrated problem-solving and decision-making abilities.
- Strong interpersonal and relationship-building skills.
- Ability to multitask and navigate multiple systems simultaneously.
- Proficiency with Microsoft Office applications and general computer navigation.
- Strong time management and organizational skills.
- Ability to identify issues, determine solutions, and escalate appropriately when needed.
Responsibilities
- Respond to incoming customer inquiries through phone, chat, and email channels.
- Resolve customer concerns whenever possible during the first interaction.
- Provide account information and support customers with account maintenance requests.
- Research and resolve payment errors, billing disputes, and service-related issues.
- Assist customers with online banking and portal navigation.
- Submit internal requests and partner with other departments to ensure customer needs are addressed.
- Escalate complex issues when appropriate while maintaining ownership of the customer experience.
- Deliver accurate, timely, and professional service across every interaction.
- Manage a high volume of customer contacts while maintaining quality and efficiency standards.
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Job Search Resources
Career Resources
Build a Resume for Customer Service Representative
The resume builder that gets results.
- Get clear feedback so you look as qualified as you are
- Align your resume with the job to get further in the process, faster
- Take the guesswork out of resume writing
