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Northern Recreation & Leisure Services - Customer Service Representative - Seasonal/Year-Round

The Maryland-National Capital Park & Planning CommissionBowie, MD
Onsite

About The Position

The Maryland National Capital Park & Planning Commission is one of the largest organizations servicing both Montgomery and Prince George’s counties. Prince George’s County Northern Recreation and Leisure Services Division, is looking for talented people to join our team. As the first point of contact for our residents and guests, Customer Service Representatives provide frontline support by greeting patrons, answering questions, and promoting a positive experience at community and recreation facilities. This position will be responsible for providing excellent customer service to employees and visitors.

Requirements

  • Excellent customer service skills
  • Minimum age of 18

Nice To Haves

  • High School Diploma/GED
  • First Aid, CPR, and AED certifications (Training classes available)
  • Strong communication and interpersonal skills
  • Ability to work with well others and be part of a team
  • Strong attention to detail and organizational skills
  • General cleaning of buildings

Responsibilities

  • Responding to inquiries in person, and by phone
  • Processing program registrations, memberships, and facility reservations
  • Handling payments and basic recordkeeping
  • Assisting with administrative tasks and daily facility operations
  • Ensure safe, welcoming, and customer-focused environment while supporting staff, programs, and events across the division

Benefits

  • Training classes available for First Aid, CPR, and AED certifications

Career Resources

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