Coordinator Jobs

About The Position

Requirements

• Two years of experience in the Freight Forwarding Industry required.
• High School Diploma or GED required
• Prior sales experience is preferred.
• Demonstrated ability to provide excellent customer service.
• Outstanding problem-solving, prioritization and organizational skills.
• Excellent communication skills, both written and verbal.
• Ability to remain professional, confident, and patient at all times.
• Must be able to work effectively and contribute value with limited direction.
• Proficient in Microsoft Office.

Nice To Haves

• associate’s degree preferred
• High level of organizational and time management skills

Responsibilities

• Support Sales Executives and Sales Directors in delivering custom solutions, quotations, proposals, and other information to accounts by obtaining such information from operations, products, and other internal sources.
• Serve as the first point of contact for clients, internal operations and sales team.
• Assist Sales Executives and Sales Directors to ensure escalated customer inquiries related to sales opportunities are met by working with the operations, products, and U.S. and overseas offices.
• Assist Sales Executives in preparing proposals and quotes based on customer needs.
• Actively participate and assist Sales Executives with the implementation of new customers during the onboarding process.
• Support Sales Executives in creating and maintaining operational SOPs, as needed.
• Support the request for quotations (RFQ) and request for information (RFI) process lead by the sales team.
• Maintain regular and punctual attendance.
• Interact with employees and customers in an appropriate manner.
• Use a computer for tasks such as making updates to CRM, communicating via email and voice.
• Present to customers and other stakeholders in a professional and effective manner.
• Comply with all Company policies and procedures.

Benefits

• Medical, Dental, and Vision beginning the 1st of the month following start date
• 401k with a company match
• Standard 10 days PTO
• Eligible for bonus plan
• 7 Paid Holidays
• Eligible for OT pay if applicable
• Flexible Spending Accounts
• Life and Accidental Death & Dismemberment Insurance
• Short & Long Term Disability
• Tuition Assistance Program
• Commuter Benefits
• vacation