Print Project Coordinator

VYA•Cincinnati, OH

1d•Onsite

About The Position

Vya, Inc. is looking for a Print Project Coordinator with responsibilities for pricing digital print and large format, proofing, and coordinating print jobs at our digital print and large format facility in Woodlawn, OH. Vya provides businesses with web-based marketing resources and creative production management services, email and social media marketing tools, and digital print and fulfillment services. We are looking to add great talent to our dynamic team and culture!

Requirements

Minimum 2-4 years digital, large format, and/or similar print project coordination experience REQUIRED.
Experience creating estimates for print and fulfillment jobs.
Adept with numbers and possesses strong negotiation skills REQUIRED
Advanced knowledge of Microsoft Excel
Strong software skills (tech-savvy) REQUIRED.
Ability to multitask and work independently in a fast-paced, dynamic environment.
Experience coordinating print projects with quick turnaround times.
Reliably commute or plan to relocate before starting work (Required).

Nice To Haves

Experience working directly with customers (i.e., customer service or client support roles) is highly preferred.
Bachelor’s degree in Business, Liberal Arts, or equivalent education; degree preferred.

Responsibilities

Work with client, sales, and production teams to review program specs and gather the required information to provide quotes to customers and sales by utilizing the estimating system.
Create accurate and profitable estimates for print jobs that result in winning print work from clients.
Effectively manage print jobs while following established processes, maintaining quality and on-time delivery that leads to client satisfaction and retention.
Use internal or external sources to help establish best materials and pricing for RFP/RFQs
Maintain regular communication with internal teams and clients
Act as the internal print subject matter expert to support Vya's ability to successfully fulfill customers' print-related needs.
Suggest alternate production methods to offer clients the most cost-effective options.
Build and maintain client relationships that result in being viewed as a strategic partner and support the achievement of the organization's objectives.
Perform product & supplier research according to project requirements and client requests.
Manage numerous projects at a time and meet all deadlines.
Entry and follow-up on purchase orders as well as expedite past due purchase orders, tracking purchase orders and respond to questions relating to purchasing orders.
Manage order logistics including job tracking, order follow-up, details of inquiries, complaints, and/or comments, as well as actions taken.
Create solutions to vendor issues including quality, timing, pricing discrepancies, etc.
Proactively communicates status of print projects to corresponding Account Coordinators
Troubleshoots and escalates client issues to appropriate Account Coordinators, Account Management Manager, Director of Operations, and Director of Client Engagement as required.
Writes up orders, sends to pre-press for creation of proofs and places in appropriate location.
Follows up on orders as necessary.
Checks proof PDF’s accuracy; grammar, dates, codes, against customer specifications.
Reviews printed proofs for; correct folds, holes punched, color, backing up correctly, correct finishing, scuffmarks from press, etc.
Informs Production Manager or department leads of any issues to adjust and resolve.
Requests corrected proof and obtains required approvals from customers prior to sending it to production.
Solicits and reviews quotes and proofs from vendors.
Writes POs for vendors as required and checks in on status of orders.
Participates in production meetings to review schedules, project due dates; communicate updates, schedule changes, and issues
Cross-trains other assigned team members and serves as a backup for other Print Project Coordinators as required.
Must be able to perform the essential job functions of this position with or without reasonable accommodation.
Performs other duties as assigned.