Print & Inventory Services Coordinator

Word & Brown Companies•Orange, CA

2d•$22 - $22•Onsite

About The Position

The Print & Inventory Services Coordinator supports the daily management of print and inventory services for all Word & Brown companies and may assist with other business tasks or functions as assigned. This full-time position is located onsite in Orange, California, and pays $22.00 per hour. The role coordinates print workflows, processes and fulfills routine and ad-hoc print requests, operates binding and finishing equipment, and checks completed materials for quality and accuracy. It also manages print-room and warehouse supplies, performs inventory counts and reporting, supports vendor ordering and logistics, and coordinates shipments, pickups, deliveries, and equipment service calls. The coordinator helps maintain procedures and fulfill monthly renewal materials. The position requires strong organization, communication, attention to detail, and the ability to manage multiple priorities in a fast-paced, deadline-driven environment. Regular onsite attendance is essential, and overtime may be required on short notice.

Requirements

High school diploma or equivalent.
Proficient verbal and written communication skills.
Ability to support and communicate with clients and organizations in person, by email, and by telephone.
Strong attention to detail and exceptional organizational skills.
Ability to prioritize, manage time effectively, and handle multiple tasks simultaneously.
Ability to collaborate and communicate professionally with leadership, employees, clients, and vendors.
Self-guided and highly motivated, with the ability to follow directions.
Demonstrated proficiency with Microsoft Office 365 tools, including SharePoint, Teams, Outlook, Excel, and Word.
Ability to work effectively in a fast-paced, deadline-driven environment.
Ability to work overtime as requested by management.
Must be able to sit, stand, or walk for extended periods; walk, use stairs, bend, and stoop.
Must have adequate hearing for phone work and close vision with the ability to adjust focus.
Must be able to communicate effectively in English and use a keyboard and other office equipment.
Ability to consistently lift up to 50 pounds.

Nice To Haves

Knowledge of the health insurance industry.
Prior customer service experience.
Light mechanical knowledge of machinery.
Experience working with high-capacity folder inserters and printers.
Experience working with print processing machines.

Responsibilities

Prioritize and manage multiple tasks while meeting departmental objectives and deadlines.
Process and print daily, weekly, and monthly materials, including termination certifications, employee welcome letters, renewals, invoices, and broker commission checks.
Process, print, and fulfill ad-hoc print and material requests from Marketing, Sales, IT, and Operations.
Coordinate print-room workflows and schedules to meet turnaround times.
Assist with group material requests, special print projects, and renewal material fulfillment.
Operate binding and finishing equipment for quotes and other materials.
Inspect completed work for quality, accuracy, and completeness.
Order, maintain, and monitor print-room and warehouse supplies, including toner, staple cartridges, labels, mail trays, and mail tubs.
Perform weekly and monthly warehouse counts, maintain accurate inventory records, and prepare inventory reports.
Support vendor ordering of envelopes, folders, paper, and other marketing materials.
Create GLS shipping labels and required mailing documentation.
Coordinate and support vendor pickups, deliveries, and onsite material distribution.
Perform routine housekeeping to maintain a clean, safe, and organized print and warehouse environment.
Request and coordinate service calls for print-room equipment, diagnosing and communicating issues to external vendors.
Assist with creating, updating, and maintaining Standard Operating Procedures (SOPs).
Assist in fulfilling Cal Choice and Choice Builder monthly renewals.
Assist with unscheduled Marketing initiatives.
Maintain a professional approach under tight deadlines and changing priorities, take ownership of assigned tasks, follow established procedures, and respond flexibly to changing business needs.
Maintain regular onsite attendance and punctuality, work overtime on short notice when required, and perform other business-related duties as assigned.