Coordinator Jobs

About The Position

Requirements

• High school diploma or equivalent required.
• A minimum of one year related experience; or equivalent combination of training and experience.
• Ability to operate computer, fax, copier, scanner, and telephone
• Must be able to multitask.
• Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
• Must be able to work independently, prioritize work activities and use time efficiently.

Nice To Haves

• Experience in a medical office preferred, but not required.

Responsibilities

• Schedules examinations through IME Centric or office specific system database.
• Schedules and confirms appointment dates and times with physicians' offices.
• Communicates with clients regarding appointment scheduling, physician CV's, appointment changes, no shows, cancellations, and receipt of medical records and/or images.
• Coordinates with the client to obtain required medical records prior to examination.
• Prepares the chart by ensuring all records required are included, creates a cover letter detailing specific client questions, issues, and service requests and routes to the provider and/or to the exam location prior to examination.
• Prepares and sends exam notification letters daily.
• Communicates with physicians, clients and or examinees regarding any schedule changes.
• Responsible to submit client invoice and/or issue to accounting if charges are incurred.
• When required, responsible for ensuring prompt pre-payment for services issued.
• Coordinates ancillary services such as interpretation, chaperones, transportation, and or exam site rentals when needed.
• Ensures the appropriate steps are taken to cancel and/or reschedule services upon appointment change or cancellation.
• Handles and responds promptly to incoming calls, e-mails or faxes from physicians or clients requesting report status and/or information.
• Provides support and/or coverage to satellite offices as needed.
• Arrange lodging and or transportation for out-of-town examinees, assists with directions, etc.
• Processes mail, deliveries and shipments as needed.
• Participate in various educational and or training activities as required.
• Perform other duties as assigned.

Benefits

• medical
• vision
• dental
• paid time off
• 401k