Coo Jobs

About The Position

Requirements

• 10+ years of successful Hotel General Manager experience.
• 10+ years of senior hotel operations leadership experience.
• Significant above-property leadership experience is required.
• Demonstrated success leading a multi-property, multi-brand hotel portfolio.
• Strong branded-hotel experience, particularly with Marriott, Hilton, Hyatt, and/or IHG.
• Exceptional P&L, budgeting, forecasting, and financial management skills.
• A proven track record of increasing revenue, GOP, NOI, and overall hotel performance.
• Strong leadership, coaching, talent development, and succession-planning capabilities.
• Experience working effectively with hotel brands, ownership, and asset management.
• Demonstrated experience with hotel transitions, renovations, acquisitions, and organizational growth.
• Ability to balance strategic thinking with hands-on operational leadership.
• Strong executive presence, communication skills, judgment, and accountability.
• Bachelor’s degree preferred.
• CHA designation preferred, or equivalent depth of industry experience.

Responsibilities

• Lead operational strategy and execution across the hotel portfolio.
• Provide leadership, direction, coaching, and accountability to above-property operations leaders and General Managers.
• Drive property performance with a strong focus on revenue, GOP, NOI, productivity, and overall profitability.
• Establish clear operating expectations and ensure consistent execution across properties.
• Partner with Finance and Revenue Management on budgets, forecasts, business plans, and performance strategies.
• Develop strong GM and operational leadership pipelines through coaching, succession planning, and talent development.
• Build productive relationships with Marriott, Hilton, Hyatt, IHG, ownership groups, and asset management partners.
• Ensure hotels meet or exceed brand standards, guest experience expectations, and operational performance goals.
• Provide executive oversight during hotel acquisitions, transitions, openings, renovations, and other major property initiatives.
• Identify underperforming operations and lead strategies that improve results.
• Strengthen accountability, communication, collaboration, and operational discipline throughout the portfolio.
• Partner with corporate functions including HR, Finance, Revenue Management, Sales, Risk Management, and CapEx to support portfolio performance and growth.

Benefits

• Executive-level base salary
• Incentive compensation