Construction Estimator Jobs

About The Position

Requirements

• Ability to sit for long periods of time - this is a desk job.
• Minimum of 5 - 10 years construction/handyman field experience required.
• Strong presentation skills and outstanding phone etiquette is required.
• Ability to listen and understand the client’s concerns; excellent interpersonal and written skills.
• Proficient with email, Microsoft Office, smart phone, tablet and computers.
• Able to multi-task and still keep strong attention to details.
• Keeping up with long schedules during the peak season; time management skills are required.
• Builds new business relationships and develops business communications with existing clients.
• Must hold a valid driver’s license with an issue date of at least five years prior to the date of application.
• Candidates must have a minimum of five consecutive (current and most recent) years of verifiable good driving history.
• Any DWI/DUI within the past four years may impact eligibility for employment and may result in withdrawal of a conditional offer.

Nice To Haves

• Previous outside sales experience is preferred.

Responsibilities

• Providing exceptional customer service to all customers of ABC at all times.
• Professional behavior is expected at all times while working with residential and with ABC colleagues.
• Listens to customers’ requests or concerns and makes recommendations for how to best address their home or business improvement needs.
• Works closely with ABC customer service representatives and outside sales; promptly follows up on phone leads for customers requesting residential handyman or remodeling services.
• As applicable, provides service quote over phone or schedules face to face appointments with customer to have an outside estimator meet with customer to develop and present a more comprehensive construction estimates and plans.
• Works closely with the Construction Service Manager and Construction Scheduling Coordinator to ensure clear communication through the sales and construction process, internally with all appropriate ABC representatives.
• Advises clients in the context of all ABC construction services including but not limited to small handyman projects, maintenance projects or more significant home or business improvement projects.
• Develops and maintains effective working relationships with all ABC construction specialists to ensure excellence in communication at all times and to ensure that a high level of service is always delivered to ABC customers.
• Spends the majority of the time inside the office answering phone calls to determine if the customer needs a ½ or full day block for their project.
• Also schedules bid jobs on outside estimators to visit the customer in person.
• Takes steps to continuously develop specialized knowledge of construction services and all the other services provided by ABC.
• Creates sales agreements; completes and submits all required paperwork in a timely and accurate manner.
• Communicates special instructions to field and office personnel as needed to ensure all details of sales agreement is delivered to customer.
• Follow up with all customer sales agreements not closed.
• Consistently follows through with all proposals.
• Attend required department meetings and company or vendor training as required.
• During your training you will be required to train in the office for 60 - 90 days.
• Other duties as assigned.

Benefits

• Health, Dental, Vision & Life Insurance
• 401(k) with company matching
• Paid vacation and sick leave (PTO)
• Profit sharing bonuses
• Lead Now Program for all employees to increase earnings and pay
• Company clubs & committees, and company outings
• Paid trainings and development opportunities
• Tuition reimbursement
• Educational scholarships for employees and family members
• Wellness program, including gym membership
• Company vehicle with gas card (for service specialists)
• (Hybrid Schedule) Potential to work from home a percentage of the time after 60 - 90 days of training