Community Manager Jobs

About The Position

Requirements

• Associates Degree in Office Administration or the equivalent.
• Two years full-time experience in Office Administration or the Human Service field.
• Experience working with people from various socio-economic and educational backgrounds.
• Demonstrated ability to establish a positive rapport with staff, clients, other agencies, businesses and the community.
• Demonstrated personal budgeting skills.
• Demonstrated ability to effectively communicate both in written and oral forms.
• Experience in planning and presenting workshops, group informational presentations and media packets/recordings.
• Proficient with computers and software to include Windows, Internet, Microsoft Office software and other office equipment.
• Working knowledge of the client-tracking software programs within 3 months of hire.
• Must possess a valid driver’s license and insurable driving record.
• Certified as a Family Development Specialist or will obtain Certification within 2 years from date of hire.

Responsibilities

• Demonstrated support for the agencies mission, goals and values.
• Participates in strategic planning of the program and direction of the program.
• Assists the Client Services Director by keeping within the fiscal constraints of the budget.
• Identifies professional and organizational issues and trends suggesting action, facilitating change and participates in restructuring of programs and services.
• Maintains staff, client and agency wide confidentiality at all times.
• Serves as liaison between departments in the agency and with other agencies and programs to fulfill the mission of the agency.
• Assists Client Services Director in the grant writing and grant management within program area.
• Prepares various statistical and narrative reports to meet all Agency, Government and Grant requirements.
• Attends meetings, workshops, and training sessions as approved by the Client Services Director.
• Participates on program related committees as approved by the Client Services Director.
• Is required to travel by ground or air to meetings, conferences, trainings, etc.
• Monitors all volunteers and clients within the department.
• Assists with the program inventory, as well as, securing necessary equipment and supplies.
• Continues professional growth through educational and training experiences in their field.
• Pick up and deliver items for the agency using company or personal vehicles.
• Implement housing stability and temporary financial assistance programming, including rental security deposits, past due rent, past due utility payments and other assistance in consultation with supervisor.
• Screen and verify eligibility of potential applicants for programs/services.
• When appropriate, assist applicants with completion of forms for programs/services enrollment.
• Enroll applicants in appropriate programs and complete required paperwork for temporary financial assistance, including submission of purchase orders and supporting documentation for payment.
• Encourage and support client self-reliance though case management activities, including assessing household budget, providing referrals to other resources and developing goals/action plans.
• Provide one-on-one personal household budget counseling to analyze and assess individual financial concerns.
• Maintain case files for each participant that includes request for assistance, demographic intake, and other documentation as needed or required.
• Enter and maintain data in the agency client management tracking software and other program software as needed or required and assist with data integrity assessments.
• Conduct client education classes as requested by the community and surrounding areas.