COMMUNITY ASSOCIATION MANAGER
About The Position
The Community Association Manager oversees a diverse portfolio of residential communities, including single-family homes, townhomes, condominiums, and high-rise properties. This role supports Board members, manages daily operations, and maintains relationships with homeowners and vendors. The manager provides services in accordance with contractual agreements and applicable governing documents, statutes, and ordinances. Starting compensation is commensurate with experience and professional designations; advanced industry certifications may qualify candidates for higher starting compensation, with the PCAM designation qualifying for the highest starting salary range.
Requirements
- High school diploma or equivalent.
- At least three years of community association management experience.
- Demonstrated leadership abilities and confidence in public speaking to small and large groups.
- Strong written and verbal communication skills.
- Excellent time management and ability to meet deadlines and address urgent issues.
- Proven conflict-resolution and problem-solving skills.
- Strong organization and attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Customer-service orientation and professional demeanor.
- Collaborative team player with adaptability to shifting priorities.
- Proficiency in Microsoft Office Suite, including Outlook, Excel, PowerPoint, and Word.
Nice To Haves
- Bachelor’s degree or equivalent experience.
- CMCA, AMS, and PCAM designations.
- Experience with Enumerate Central and Engage management software.
- CAI designations and high-rise management experience.
Responsibilities
- Manage a portfolio of communities and ensure smooth daily operations and compliance with governing documents and regulations.
- Advise and support Board members by recommending effective courses of action for association business.
- Deliver management services in accordance with contractual agreements.
- Assist Boards and homeowners in resolving issues professionally and promptly.
- Oversee financial operations, including reviewing and approving invoices, monitoring reserve study updates, and reviewing monthly financial statements for accuracy before Board distribution.
- Prepare draft annual budgets in collaboration with Boards.
- Conduct regular site inspections and ensure compliance with community standards.
- Obtain and review vendor proposals and coordinate contracted services.
- Attend and facilitate association meetings, including Board, annual, and turnover meetings.
- Prepare and distribute Board packets, agendas, and meeting calendars.
- Communicate consistently with Board members, homeowners, and vendors by phone, email, and in person.
- Stay current on governing documents, state statutes, and local ordinances applicable to assigned communities.
- Foster strong client relationships to support long-term satisfaction and retention.
Benefits
- Health insurance
- Opportunity for advancement
- Paid time off
- Training and development
- Vision insurance
- Wellness resources
- 401(k)
- 401(k) matching
- Performance-based bonus
- Competitive salary
- Dental insurance
- Employee discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
