Physician & Community Relations Manager

South Florida Orthopaedics & Sports Medicine PA•Lake Worth Beach, FL

4d•Hybrid

About The Position

Atlantis Orthopaedics is seeking a relationship-focused healthcare professional to serve as our Physician & Community Relations Manager. In this highly visible role, you will represent the practice throughout the community, build and strengthen referral relationships, support physician engagement, and help expand awareness of the exceptional orthopaedic care we provide. This position is ideal for someone who enjoys connecting with people, developing professional partnerships, and serving as a trusted ambassador for a growing healthcare organization. You will work closely with physicians and leadership to strengthen community presence, enhance referral networks, support workers' compensation growth initiatives, and identify opportunities that align with the practice's strategic goals. About Atlantis Orthopaedics Atlantis Orthopaedics, a division of South Florida Orthopaedics & Sports Medicine, is a physician-led orthopedic practice dedicated to delivering exceptional musculoskeletal care through clinical excellence, patient-centered service, and strong community partnerships. Our providers specialize in orthopaedics, sports medicine, joint replacement, pain management, and related specialties, serving patients throughout Palm Beach County and South Florida.

Requirements

Bachelor's degree in Marketing, Business Administration, Healthcare Administration, Communications, or a related field
Minimum of five (5) years of experience in healthcare provider relations, physician liaison services, business development, outreach, healthcare marketing, practice operations, or a related field
Demonstrated success building professional relationships and supporting organizational growth initiatives
Strong understanding of healthcare referral networks and provider engagement strategies
Experience managing projects, budgets, and performance metrics
Exceptional communication, presentation, and relationship-building skills
Ability to work independently while collaborating effectively with physicians and leadership
Proficiency with Microsoft Office and CRM or outreach tracking tools

Nice To Haves

Master's degree in Business Administration, Healthcare Administration, Marketing, or related field
Orthopaedic, musculoskeletal, surgical specialty, or physician practice experience
Experience with workers' compensation business development and employer outreach
Existing professional relationships within Palm Beach County healthcare markets

Responsibilities

Build and maintain strong referral relationships with primary care providers, specialists, hospitals, emergency departments, urgent care centers, skilled nursing facilities, therapy providers, and payer networks
Serve as the primary relationship manager for referral sources and strategic partners
Develop targeted outreach plans to increase provider awareness and referral engagement
Support physician onboarding by coordinating introductory meetings, community engagement, and market visibility
Monitor referral trends and identify opportunities to strengthen referral partnerships
Represent Atlantis Orthopaedics at networking events, educational programs, health fairs, sports physicals, sponsorships, and community activities
Build meaningful relationships with community organizations, employers, schools, sports organizations, and healthcare partners
Coordinate outreach initiatives that strengthen brand recognition and community presence
Promote awareness of provider services, specialties, and patient resources
Lead workers' compensation outreach efforts with employers, carriers, adjusters, nurse case managers, and occupational health stakeholders
Identify opportunities to increase awareness of services and strengthen referral relationships
Support growth initiatives related to occupational medicine and injury management services
Develop and execute annual outreach and business development plans aligned with organizational goals
Identify growth opportunities and recommend initiatives that support practice expansion
Track outreach activities, referral patterns, and performance metrics
Analyze outcomes and provide concise executive-level reports and recommendations
Manage outreach budgets and evaluate return on investment for marketing, sponsorship, and community initiatives
Collaborate with leadership and marketing partners to maintain a consistent and professional brand presence
Coordinate development and quality of marketing materials, patient education resources, and outreach collateral
Evaluate advertising, sponsorship, and partnership opportunities to ensure alignment with organizational objectives
Monitor provider profiles, online reputation, and patient feedback trends
Assist with website and social media content planning in collaboration with marketing vendors
Partner with physicians, operational leaders, and Human Resources to support organizational initiatives and employee engagement activities
Participate in staff events, recognition programs, and committees as needed
Serve as a trusted resource to leadership regarding market opportunities and community partnerships