Cloud Engineer Jobs

About The Position

Requirements

• 5-8 years of experience in infrastructure, platform, SRE, or DevOps engineering
• Strong operational background: Experience managing production systems and handling incidents
• Proven toil reduction skills: Track record of identifying repetitive work and automating it away
• Strong expertise with cloud infrastructure (AWS strongly preferred)
• Proficiency with infrastructure-as-code (Terraform required)
• Experience with container orchestration (Kubernetes, Nomad, or similar)
• Experience with service mesh and service discovery (Consul, Istio, or similar)
• Experience with secrets management (Vault, Secrets Manager, or similar)
• Strong understanding of monitoring, alerting, and observability
• Comfortable with on-call work: Experience with incident response and production support
• Proven ability to onboard quickly and become productive in new environments
• Strong troubleshooting skills: Can diagnose complex system issues under pressure
• Self-directed work style: Minimal supervision required for operational work
• Bias for automation: Natural instinct to eliminate manual work

Nice To Haves

• Experience with HashiCorp tooling (Terraform, Nomad, Consul, Vault)
• Experience in healthcare, life sciences, or other regulated industries
• Familiarity with compliance frameworks (HIPAA, HITRUST, SOC2, ISO 27001)
• Experience with observability platforms (Datadog, Grafana, Prometheus)
• Experience supporting Java/Spring applications
• Background in genomics, bioinformatics, or laboratory systems
• Experience with GitOps workflows and CI/CD automation
• Previous contract or consulting experience with rapid onboarding
• Experience quantifying and measuring toil (e.g., SLO/SLI frameworks)

Responsibilities

• Keep the lights on: Monitor, respond to, and resolve production incidents and operational issues
• Handle toil work: Manage routine operational tasks that currently consume team capacity (deployments, configuration changes, access management, maintenance windows)
• Participate in on-call rotation: Share responsibility for after-hours production support
• Respond to support escalations: Work with support and development teams to troubleshoot and resolve platform issues
• Manage production changes: Execute and validate infrastructure changes in production environments
• Maintain operational runbooks: Update and improve documentation for operational procedures
• Perform system maintenance: Handle patches, upgrades, certificate renewals, and other recurring operational tasks
• Ensure service reliability: Monitor system health, respond to alerts, and maintain SLAs
• Identify automation opportunities: Spot repetitive manual work and build automation to eliminate it
• Improve operational tooling: Create scripts, utilities, and self-service tools to reduce operational burden
• Enhance monitoring and alerting: Improve observability to catch issues before they become incidents
• Streamline deployment processes: Reduce friction and manual steps in release and deployment workflows
• Build self-service capabilities: Enable developers to handle routine tasks without infrastructure team involvement
• Implement infrastructure-as-code: Convert manual procedures into automated, repeatable infrastructure code (Terraform)
• Document systems improvements: Leave behind improved runbooks, automation, and processes
• Measure and track toil: Help quantify operational burden and demonstrate reduction over time
• Enable roadmap progress: By handling operational work, free up permanent team members for strategic initiatives
• Collaborate with development teams: Support their infrastructure needs and unblock their work
• Document tribal knowledge: Capture operational knowledge and procedures that exist only in people's heads
• Conduct handoffs: Provide clear documentation and knowledge transfer for systems and automation you build
• Participate in team rituals: Standups, retrospectives, and planning to stay aligned with team priorities