Cloud Engineer

COGNOSTRATEGY LLC•Washington, DC, DC

24d

About The Position

The Cloud Engineer architects, builds, and designs solutions that integrate public cloud services, using techniques such as Infrastructure as Code to enable repeatable deployment of resources. The role provides cloud reference architecture and solution expertise in support of software development in a DevOps environment. It includes work in a dual Microsoft Exchange and Google Workspace environment; experience supporting both is required. The engineer configures and supports application workloads in Azure or AWS, maintains cloud environments and automation platforms, and collaborates with external development teams on workload architecture. The position also coordinates production changes and releases for Mail and MDM services, fulfills service requests, assesses service performance and capacity, and manages operational communications, risks, and reporting. The role participates in a 24/7 on-call rotation.

Requirements

Five years of experience deploying and configuring application workloads within Microsoft Azure Commercial Cloud or AWS Cloud.
One to three years of related experience designing, planning, and integrating cloud computing systems, with basic cloud computing skills and knowledge.
Seven years of total hands-on experience in technology.
Demonstrated understanding of infrastructure components, including compute, network, and storage.
Demonstrated understanding of configuring and supporting application workloads within Azure or AWS Cloud.
Proven experience designing, configuring, integrating, testing, releasing, maintaining, and supporting Microsoft O365 Cloud, Exchange, Intune with Apple Business Manager, Azure, Office Suite, Outlook applications, OneDrive for Business, and Microsoft Security & Compliance.
Experience supporting both Microsoft Exchange and Google Workspace.
Understanding of shell scripting and command-line execution.
U.S. citizenship or green card status, at least three years of U.S. residency, and ability to obtain a public trust.

Nice To Haves

Strong understanding of cloud engineering methods, applications, and best practices across cloud service providers.
Experience assessing, customizing, troubleshooting, optimizing, and maintaining current and emerging technologies, platforms, and applications to improve security and efficiency across network, compute, and storage.
Experience with cloud orchestration tools and continuous delivery processes for deploying and managing cloud infrastructure.
Proficiency automating processes with Terraform, AWS CloudFormation, Packer, PowerShell, or Python, including use of remote APIs.
Experience with containers, container orchestration systems, and hardening practices.
AWS Solutions Architect Associate and/or Azure Administrator Associate certification or higher.
Microsoft O365 certification or equivalent.
Ability to maintain effective customer relationships and manage workloads and portfolios with Federal and Contractor leadership and end users for Mail and MDM service delivery.
Ability to serve as a cohesive team member and change agent while acting as a consultant.

Responsibilities

Create and update cloud environment configurations to establish and support application workloads.
Configure Azure resources, including subscriptions, resource groups, virtual networks, subnets, load balancers, App Services, Azure Batch, virtual machines, resource tagging, billing, policies, and security controls.
Configure AWS resources, including accounts, IAM users and roles, VPCs, subnets, load balancers, network routes, Transit Gateway, Control Tower, Systems Manager, Config Manager, stack sets, WAF, CloudFront, and Route 53.
Use shell scripting and execute commands through the command line.
Design and build automation platforms using Infrastructure as Code methodologies.
Support operational requests, communicate level of effort and status to the cloud leadership team, and provide data-call reporting on cloud-provisioned resources.
Identify and communicate opportunities to improve agency security posture in cloud environments.
Collaborate with external development teams to understand cloud workload solution architecture within agency AWS and Azure environments.
Coordinate production changes and releases for Mail and MDM services, functions, patches, and upgrades, including design, architecture, configuration, staffing, scheduling, impact and risk analysis, approvals, communications, testing, implementation, monitoring, and operations.
Fulfill requested Mail and MDM services for role-based access, permissions, specialized communications, distribution groups, availability, and functionality in a timely manner.
Assess and report performance, access, licensing, and capacity, and recommend solutions.
Participate in a 24/7 on-call support rotation.
Manage and report daily operations, deliverables, expectations, communications, risk management, and stakeholder reporting.
Create, update, and maintain designs, architectures, data profiles, licenses, support agreements, standard operating procedures, work instructions, and knowledge articles.