Clinical Manager Jobs

About The Position

Requirements

• Minimum of three (3) years of experience as an AOC or closely related position with demonstrated leadership skills.
• Bachelor’s degree in clinical discipline or equivalent combination of education and directly related experience.
• Excellent communication skills with fluency in English, both written and verbal, required.
• Advanced technical, organizational, interpersonal, and problem-solving skills required.
• Ability to work within a high-paced and elevated stress environment due to the nature of work involving death and dying causing emotional and physical stressors.
• A collaborator who thrives in a mission-first environment.

Nice To Haves

• Certification through the American Board for Transplant Certification (ABTC) preferred.

Responsibilities

• Maintain the highest standards of professional conduct and interpersonal relationship development; promoting a positive and collaborative work environment aligned with the mission, vision, and values of the organization.
• Serve as a visible tactical leader who reinforces accountability, operational discipline, and service excellence in high-acuity environments.
• Utilize professional judgment, discretion, and appropriate latitude to achieve timely, effective outcomes while remaining compliant with LifeLink policy and applicable guidance (e.g., CMS, OPTN, AOPO, CDC).
• Provide direct leadership for AOCs (coaching, mentoring, performance management, engagement, retention), modeling ethical, professional communication and reinforcing a psychologically safe, disciplined culture that enables sound clinical judgment and consistent execution in high-acuity environments.
• Responsible for AOC program governance and structure, in collaboration with divisional leadership, including AOC role clarity, scope, performance expectations, escalation authority, and standardized coverage expectations.
• Serve as a working manager by overseeing on-call/rotation scheduling and ensuring continuous coverage. Provides direct operational support on an as-needed basis, while maintaining primary responsibility for leadership, staff management, and departmental performance.
• Design and manage the AOC staffing and readiness model (24/7 coverage aligned to volume/acuity/operational risk), including fatigue-mitigating scheduling practices and contingency planning for surges, adverse weather, operational disruptions, and high-profile/complex cases.

Benefits

• COMPANY PAID Medical, Dental, Disability & Life Insurance
• Generous COMPANY PAID Pension Plan for your Retirement
• Paid Vacation, Sick Days & Holidays
• Growth opportunities in a mission-driven, high-impact nonprofit