Certified Pharmacy Technician Jobs

About The Position

Requirements

• PTCB or ExCPT certification, except in Puerto Rico.
• At least one year of work experience as a pharmacy technician in a retail or hospital setting.
• Fluency in reading, writing, and speaking English, except in Puerto Rico.
• Willingness to work a flexible schedule, including evenings and weekends.
• Willingness to obtain active immunization certification within 90 days of hire, except in the specified Community Specialty Pharmacy, Health System Pharmacy, or collective bargaining agreement locations.

Nice To Haves

• Prior work experience with Walgreens.
• Basic math skills, including counting, measuring, and weighing medications.
• Basic PC skills, such as starting and shutting down a computer, using a mouse, opening and closing programs, switching between programs, saving files, printing documents, and accessing information online.
• Knowledge of store inventory control.

Responsibilities

• Greet customers and patients, offer assistance, resolve issues, and answer questions to support a positive customer experience.
• Model customer service best practices and develop relationships with valuable customers.
• Assist in the practice of pharmacy under pharmacist supervision and comply with the Walgreen Co. Pharmacy Code of Conduct and company policies.
• Use pharmacy systems to enter patient and drug information, fill prescriptions, verify medications, check for possible interactions, and assist with scheduling and workflow.
• Immediately report prescription errors to the pharmacist on duty and follow applicable error-reporting and Quality Improvement Program procedures.
• Follow the company’s Good Faith Dispensing policy during applicable prescription dispensing activities.
• Register related sales, collect and handle cash as required, and help customers locate over-the-counter products.
• Handle telephone calls that do not require the pharmacist’s personal attention, including calls to physicians.
• Correct and resubmit manual third-party prescription claims promptly and perform assigned clerical duties.
• Lead pharmacy inventory activities, including ordering, unpacking, checking, and storing pharmaceutical shipments; file claims for overages, shortages, order errors, or damaged prescription drugs.
• Support the Pharmacy Manager and Staff Pharmacist in analyzing and improving pharmacy financial, customer service, and inventory performance, including reviewing Rx KPIs with the Store Manager and Healthcare Supervisor.
• Assist with clinical services, including collecting and labeling patient blood or urine samples when required, and coordinate clinical services with Walgreens healthcare clinics and external providers.
• Help maintain relationships with local medical professionals and healthcare organizations through provider outreach and detailing.
• Support execution of the Pickup program.
• Help keep the Pharmacy Department stocked, clean, neat, and orderly.
• Coach pharmacy technicians and cashiers in the correct use of processes and tools.
• Maintain respectful coworker relationships, comply with company policies and procedures, and complete special assignments.
• Maintain PTCB or ExCPT certification through the designated training program and/or maintain state-required certification or registration.
• Attend training, complete requested PPLs, earn continuing education credits, and maintain current healthcare and pharmacy knowledge.