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The Georgia Department of Driver Services (DDS) is hiring a full-time Identity and Driver Credential Specialist 1 for a commercial customer service center. DDS’s mission is to provide secure driver and identity credentials with excellence and respect. This role assists customers with driver and identity credential services, including learner’s permits, out-of-state license conversions, driver licenses, examinations, and identity cards, while complying with state laws and regulations. The work requires friendly and patient service to a diverse public, attention to detail, and the ability to complete tasks quickly and accurately within established guidelines. The position includes customer-facing service, processing applications and payments, and conducting or supporting driving examinations. Employees who meet performance expectations may advance internally to Identity and Driver Credential Specialist 2 after 18 months, with a stated 10% increase. Certified commercial identity and driver credential specialists at commercial customer service centers receive a stipend each pay period. The position pays $32,000 annually, non-negotiable.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED

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