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The Outlet Host/Hostess is the initial point of contact for guests and helps create a positive experience from the moment they arrive. The role greets, seats, and pages guests, answers questions and phone calls, directs guests around the venue, and maintains an organized waiting area. Hosts also help entertain guests and create memorable experiences while supporting servers, bussers, and managers. The position includes opening, closing, and side duties such as cleaning glass, polishing brass, sweeping and vacuuming floors, wiping menus, and maintaining restrooms. Hosts help ensure guest satisfaction, provide security for coworkers, guests, and celebrities, and follow safety, sanitation, uniform, and appearance standards. The role may include cross-training with Retail Sales Associates. This description outlines essential functions but may not include all assigned tasks.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED

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