Host, Mardi Gras Casino

Delaware North•Cross Lanes, WV
•Onsite

About The Position

Delaware North Gaming is hiring part-time Hosts to join our team at Mardi Gras Casino in Cross Lanes, West Virginia. As a Host, you will be responsible for welcoming guests and managing the host station. This is a tipped position; the hourly minimum pay listed doesn’t include any potential tipped earnings. Delaware North operates Mardi Gras Casino and Resort dating back to 2018. Located 14 miles west of Charleston, West Virginia, Mardi Gras features more than 25 table games, a poker room, more than 850 slot machines, live greyhound racing, and off-track betting for both greyhound and horse racing; several restaurants and a 150-room hotel.

Requirements

  • Prior experience in a guest service environment preferred
  • Ability to maintain a high energy level in a fast-paced environment and manage multiple tasks simultaneously
  • Ability to effectively communicate with guests and team members
  • No high school diploma or GED required

Responsibilities

  • Review the floor plan and reservation book daily to create seating charts
  • Seat guests and maintain control of wait times
  • Inspect dining and serving areas to ensure cleanliness and proper setup
  • Speak with guests to ensure satisfaction with food and service, respond to complaints, and thank guests as they are leaving
  • Answer the restaurant telephone line during assigned hours of operation

Benefits

  • Weekly pay
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules
  • health, dental, and vision insurance
  • 401(k) with company match
  • paid vacation days and holidays
  • paid parental bonding leave
  • employee assistance program
  • tuition and/or professional certification reimbursement
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