Case Manager Jobs

About The Position

Requirements

• Bachelor’s degree or at least two years’ experience in the social services field.
• Bilingual, English/Spanish, a plus.
• Excellent interpersonal skills, knowledge of social service delivery systems, and knowledge of City resources.
• Good organizational, time-management and communication skills.
• Individual must possess the ability to work well independently as well as part of a team.

Responsibilities

• Provide crisis intervention to individuals and families facing a housing crisis, and who are most at risk of shelter entry or re-entry. Address emergencies related to housing, food, medical needs, spouse abuse, and any concrete need as presented by client.
• Conduct thorough needs assessments and develop service plans to address identified, concrete needs using a short-term intervention model.
• Conduct assessments of individual and family problems and follow-up with full or brief services, or with referrals to Catholic Charities programs and/or clinics or an outside facility as deemed appropriate.
• Conduct outreach and home visits.
• Develop and maintain good communication with other programs and departments within the organization to facilitate inter-agency referrals.
• Assist clients in applying for and receiving public and private benefits.
• Maintain current and accurate documentation of services provided to clients.
• Attend regular sessions with immediate supervisor.
• Conduct educational and/or supportive groups.
• Attend Agency’s in-service training and unit meetings as well as any other agency-related activities.
• Complete statistical reports.
• Assist with any related administrative duties.