Case Manager - Flexible Assertive Community Treatment (FACT)

Family & Children's Services•Tulsa, OK

2d•Hybrid

About The Position

The Assertive Community Treatment (ACT) Teams provide intensive, community-based services to individuals with severe mental illness. These individuals often have complex mental health needs, including acute psychosis, histories of complex trauma, and co-occurring substance use disorders. The ACT Teams aim to reduce unnecessary hospitalizations and incarcerations by providing essential resources for individuals to thrive and maintain independence in their natural environment. This role operates within the Certified Community Behavioral Health Clinic (CCBHC) model, which emphasizes an innovative, team-based approach to whole-person care for adults and children facing complex mental health and substance use challenges.

Requirements

Bachelor's degree in social work, Psychology, or a related social services major, which qualifies for Case Management II certification with the Oklahoma Department of Mental Health.
Must have CM-II certification or obtain CM-II certification within 60 days of employment.
Must have a valid driver’s license and satisfactory driving record.
Use of personal automobile will be required for travel to locations outside of primary office.

Nice To Haves

Previous background working in community mental health, inpatient psychiatric facilities, criminal justice, home health, or similar settings.
Strong candidates with a passion for helping individuals with severe mental illness will also be considered.

Responsibilities

Maintain a strong working knowledge of the core ACT principles and ensure clinical practices reflect a high standard of model fidelity.
Attend and participate in daily organizational meetings and weekly treatment team meetings with a multi-disciplinary team, utilizing a team approach in working with ACT clients.
Provide routine medication delivery and support to clients in the community.
Promote healthy lifestyles, including general wellness education and information specific to chronic medical conditions.
Have good working knowledge of community resources for basic needs such as food, shelter, and clothing. Refer and link ACT clients as needed.
Provide clients with psychosocial rehabilitation services to help support successful functioning in the community, including in the areas of ADL's, recreation, education, employment, and family functioning.
Assist the interdisciplinary team with the completion of ACT initial comprehensive assessments and ongoing clinical assessments as indicated.
Provide assessment for high-risk clients and, when appropriate, follow agency-established protocols for ensuring client safety.
Be available to respond to crises in the community, utilizing agency protocols for crisis diversion. May include completion of Third-Party Affidavits and coordination with law enforcement to ensure client safety.
Be available to work non-traditional hours, which may include evenings, weekends, Holidays, and on-call overnight (varies by team).
Utilize agency-issued cell phone during work hours for ACT work. Staff are expected to be responsive to cell calls and agency-approved electronic communication when scheduled to work. This may include overnight for on-call shifts (varies by team).
Have reliable transportation and be willing to utilize a personal vehicle for community-based work, which may include transporting clients when appropriate.
Demonstrate comfort and flexibility while working with clients in difficult life circumstances, which may include individuals who are homeless or living in substandard conditions.
Coordinate with community partners to ensure continuity of care and advocate for client needs. Examples of community partners include housing providers, inpatient hospital staff, shelter staff, and law enforcement.
Must have a strong commitment to the rights and ability of each person with a severe and persistent mental illness. Skills to establish supportive, trusting relationships and respect for client preferences in treatment are essential.