Care Navigator Jobs

About The Position

Requirements

• Live in Washington.
• 5+ years of progressive marketing or care advocacy experience, preferably within the digital health, telehealth, or senior care industry.
• Proven expertise in developing and executing localized B2B2C partnerships/relationships.
• Strong understanding of the healthcare ecosystem, including Medicare/Medicaid and caregiver populations.
• Exceptional cross-functional collaboration skills; proven ability to work effectively with Marketing, Sales, Clinical, and Data teams.
• Able to and have a willingness to travel frequently within the target market region to forge/foster relationships with local organizations, execute events, and manage partnerships.
• Highly motivated, self-directed individuals comfortable with the ambiguity of a fast-paced, high-growth startup environment.

Nice To Haves

• Worked for a digital health startup.

Responsibilities

• Develop, own, and execute comprehensive Go-To-Market (GTM) plans for Washington, integrating market research, local partner intelligence, and national brand strategy.
• Advise marketing team on high-value multi-channel marketing tactics (e.g., local media, community outreach) specifically tailored to Washington dyads.
• Drive patient referrals through community partnerships (B2B2C) and direct member enrollment (DTC).
• Work closely with the Marketing team to manage and maximize budgets, ensuring we maximize company goals for new and active patients.
• Serve as the primary local brand ambassador for Remo Health.
• Identify, vet, and foster strong, collaborative relationships with key local organizations (e.g., Alzheimer’s Association, Area Agencies on Aging, Memory Cafes, Faith-Based Organizations, Senior Centers).
• Partner with Growth team to create localized, partner-specific collateral and presentations that simplify the value proposition for local community-based organizations (CBOs) and regional health systems.
• Manage day to day relationships with local partners (e.g., Senior Helpers).
• Lead execution of high-impact local events, such as educational seminars, health fairs, and targeted community sponsorship activations (e.g., Alzheimer’s Walks).
• Partner with Marketing to ensure implementation tracking that measures the effectiveness of local campaigns and partnerships, focusing on awareness and appointments scheduled.
• Serve as the voice of the market internally, gathering crucial local insights on competitor activity, payer dynamics, and member needs to inform overall corporate strategy and product development.
• Develop clear, concise reports to communicate regional performance and insights to the Growth and Executive teams.

Benefits

• 100% Company-paid medical premiums for you and your dependents with HSA options
• Dental and vision plans (50% company-paid premium on employee’s dental plan)
• Dependent care FSA
• Rightway Health, clinical care navigator
• Employee Assistance Program
• 100% 401(k) match of up to 4%
• $80 / month stipend for cell and wifi
• 20 days of PTO and 11 paid holidays
• 5 days sick leave
• 16 weeks fully paid parental leave for birthing parents and 8 weeks for non-birthing parents
• Bereavement leave and pregnancy loss leave
• Short-term and long-term disability insurance
• Life insurance
• Critical illness, accident, and hospital indemnity insurance
• Pet insurance
• Legal advice