Care Coordinator Jobs

About The Position

Requirements

• A high school diploma or equivalent is required.
• At least 2 years of experience in customer service, sales, reception, or an equivalent role; preferably in a healthcare or dental setting.
• Excellent communication skills to interact with patients, office staff, and third-party stakeholders.
• Attention to detail in maintaining patient records and managing financial transactions.

Nice To Haves

• Experience with dental practice management software such as Denticon or Dentrix.

Responsibilities

• Greet and welcome patients in a timely, professional, and engaging manner.
• Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff.
• Provide patient consultations and communicate recommended treatments, service costs, insurance coverage, and payment options.
• Contact patients to follow up on visits and build lasting patient relationships.
• Ensure compliance with health, privacy, and safety regulations.
• Travel as needed for training and to perform job functions.

Benefits

• Healthcare benefits, including medical, dental, and vision.
• Paid time off.
• 401(k).
• Employee Assistance Program.