Busser Jobs

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Busser

The Cheesecake Factory•Durham, NC

About The Position

As a Busser, you help create a memorable dining experience by keeping dining rooms clean, organized, and ready for guests. In a high-volume, full-service restaurant, you clear and reset tables efficiently and support servers, bartenders, and hosts so guests feel welcomed and cared for. The role also involves dining-area maintenance, stocking, station setup and breakdown, and closing tasks, while maintaining cleanliness and sanitation and communicating with the front-of-house team.

Requirements

  • Must be at least 18 years old.
  • Ability to lift up to 50 pounds, stand for extended periods, and continuously bend, reach, and twist.
  • Demonstrated commitment to providing a friendly and positive guest experience.
  • Dependable, reliable, punctual, and dedicated, with a passion for guest satisfaction.
  • Team player with strong communication and guest service skills.
  • Organized, adaptable, and able to multitask effectively.
  • Able to work well under pressure with a positive, patient attitude.

Nice To Haves

  • Previous restaurant, hospitality, or food service industry experience is preferred.
  • Familiarity with bussing, bar backing, food running, hosting, or server assistant duties is a plus.

Responsibilities

  • Clear tables quickly and carefully, removing dishes, glassware, and cutlery.
  • Reset tables with clean silverware and plateware while maintaining consistent presentation.
  • Provide friendly, attentive service to guests.
  • Support servers and bartenders through pre-bussing, beverage refills, and responding to guest requests.
  • Maintain dining areas, including sweeping and mopping floors as needed.
  • Complete station setup and breakdown, stocking duties, and closing tasks while ensuring cleanliness and sanitation.
  • Sort and pre-sort dishware and utensils to support efficient operations.
  • Follow instructions accurately and take ownership of assigned tasks.
  • Work efficiently and consistently in a fast-paced environment.
  • Communicate clearly and accurately with the front-of-house team to support a positive guest experience.

Benefits

  • Flexible scheduling with full-time or part-time opportunities.
  • Access to up to 50% of earned wages the next day (exclusions apply).
  • 50% off shift meals and a 25% discount when dining with friends and family.
  • Paid vacation and sick time.
  • Medical, dental, vision, and prescription coverage options.
  • Medical coverage starting as low as $12 per pay period.
  • Virtual care and no-cost online mental health services.
  • World-class training and career advancement opportunities.
  • No-cost GED or Associate Degree programs.
  • Discounts on cell phones, gym memberships, movies, and theme parks.
  • Employee recognition and appreciation awards.
  • HELP Fund (Hardship and Emergency Lifeline Program).
  • Opportunities to participate in community and charity events.

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