Service Support - Busser

Dave & Buster's•El Paso, TX

24d

About The Position

The Service Support - Busser assists bartenders, cocktail staff, and wait staff by maintaining cleanliness and providing support that helps ensure fast, friendly, and accommodating service. The role contributes to a guest experience centered on food, drinks, and games in a fun environment. Duties include keeping bus stands and wait stations clean and stocked; emptying trash and spot sweeping; completing opening, closing, and party breakdown tasks; restocking supplies; garnishing food and following tray procedures; bussing and resetting tables; delivering food; assisting guests with clearing dishes and refilling beverages; helping with party setup; and maintaining restrooms and high chairs. Team members may also assist coworkers as business needs require. The position requires working in a noisy, fast-paced environment and being able to move throughout the facility and stand or walk for the entire shift. Team members may be scheduled days, nights, and/or weekends as required and must lift and carry up to 30 pounds. Applicants must be at least 16 years old and able to communicate clearly with guests and team members. Restaurant and/or bar experience is preferred but not required.

Requirements

Must be at least 16 years of age.
Must demonstrate the ability to communicate clearly with guests and other team members.
Must be able to work in a noisy, fast-paced environment with distracting conditions.
Must be able to read and write handwritten notes.
Must be able to lift and carry up to 30 pounds.
Must be able to move about the facility and walk or stand for 100% of the shift.
Must be able to work days, nights, and/or weekends as required.

Nice To Haves

Restaurant and/or bar experience is preferred, but not required.

Responsibilities

Assist bartenders, cocktail staff, and wait staff in providing fast, friendly, and accommodating service.
Maintain and stock bus stands and keep wait stations clean.
Empty trash and spot sweep as needed or when requested by a manager.
Perform opening and closing responsibilities, including party breakdown duties.
Restock and prepare supplies for shift changes and closing.
Ensure food is properly garnished before running it to guests.
Follow tray procedures to minimize loss and deliver food correctly and on time.
Bus and reset tables.
Deliver food to tables and ensure guests have what they need.
Assist guests by clearing dishes and glassware and refilling beverages.
Assist with party setup.
Maintain restroom cleanliness and restock supplies.
Clean high chairs and booster chairs.
Assist other team members as needed or when business needs dictate.