Barista Jobs in Tacoma, VA

About The Position

Requirements

• No previous Barista experience is necessary.
• Excellent verbal communication, listening, and customer service skills.
• Fundamental knowledge of workplace safety standards and procedures.
• Ability to analyze problems and make decisions that lead to solutions.
• Ability to work as a team player under pressure while maintaining positive morale and a professional attitude.
• Ability to stand, sit, or walk for extended periods or an entire work shift.
• Ability to frequently and continually flex and rotate the wrist and spine.
• Ability, on occasion, to lift or otherwise move objects weighing up to 50 pounds.
• Ability to determine product quality through tastings, cuppings, and similar assessments of products and recipes related to the Port City Java system.

Responsibilities

• Greet every guest with a friendly, positive attitude.
• Promote the values and mission of Port City Java.
• Provide superior hospitality and guest satisfaction, including learning guests’ names and regular orders.
• Accurately process orders through the POS and count back change to guests.
• Respond appropriately to guest concerns and communicate complaints to management.
• Follow the company dress code and respect peers and management by arriving on time for scheduled shifts and finding shift coverage when unable to work.
• Ensure the quality and integrity of all food and beverages served.
• Educate guests about the full menu and maintain knowledge of coffee.
• Maintain cleanliness and sanitation and follow food safety regulations mandated by the Local Health Department.
• Follow recipes and guidelines in the Training Manual.
• Communicate with teammates and management to solve problems and improve operations and customer service.
• Maintain effective communication with teammates during peak business hours.
• Work with teammates and management to implement change effectively.
• Contribute to a positive work environment.
• Assist with opening, closing, and other task lists.
• Make a continuous effort to set and meet goals related to job skills, knowledge, and education.
• Initiate suggestive selling and product sampling.

Benefits

• Free brewed coffee.
• 50% discount on all other beverages.
• 30% discount on food.
• Employee Referral Program.
• Café Sales Bonus Incentives.
• Volunteer-Time Reimbursement, up to 5 hours.
• Health insurance coverage after one year of employment; the company pays 85% for full-time employees.
• Group-rated dental and vision insurance after one year of employment for full-time employees.
• Short-term disability after one year of employment for full-time employees.
• Life insurance after one year of employment for full-time employees.
• Upward Mobility.