Background Investigator Jobs

About The Position

Requirements

• High School diploma or GED
• Two (2) years of investigations experience in a legal, human resources, social services, or law enforcement environment. OR Three (3) years’ experience working for the Judicial Branch of Arizona.
• Ability to obtain Criminal Justice Information System Network Terminal Operator Certification (TOC) within 30 days of hire.
• Ability to work outside normal business hours and/or at an alternate site to support Quality Assurance and Compliance (QAC) initiatives, as needed.
• Knowledge of background screening processes
• Knowledge of report writing techniques to prepare clear, accurate, and comprehensive reports
• Knowledge of law enforcement methods and techniques (e.g., conducting interviews, interrogations, investigations, etc.) to ensure extensive information is provided and clarified during background information collection and verification
• Knowledge of research techniques, statistical analysis, and data collection
• Knowledge of electronic information systems to access data and prepare reports
• Skill in questioning, interviewing, and other investigative techniques.
• Skill in gathering and evaluating facts and evidence to draw valid conclusions.
• Skill in utilizing computer software programs to collect and research information and prepare reports.
• Skill in organizing, prioritizing, and performing multiple tasks to complete job functions in an orderly, efficient, and timely manner.
• Skill in exercising diplomacy when dealing with people in sensitive situations.
• Skill in using computers and software including the operation of Adobe and Microsoft Office products. (Outlook, Word, Excel, Teams, SharePoint, PowerPoint, etc.).
• Skill in learning and mastering core business applications and support applications
• Skill in customer service practices.
• Ability to communicate clearly and effectively both orally and in writing.
• Ability to work independently with minimal supervision.
• Ability to perform detailed work with a high degree of accuracy.
• Ability to exercise good judgment in safeguarding confidential or sensitive information.
• Ability to maintain high levels of professionalism, confidentiality, and cultural sensitivity in all interactions.
• Ability to learn and adhere to Judicial Branch policies, procedures, and processes.
• Ability to learn, understand, and adhere to court processes and procedures, customer service standards and procedures, and operate within a customer-centric model.
• Ability to work within stringent deadlines.
• Ability to work independently with minimal supervision.

Responsibilities

• Researches and conducts confidential background investigations on applicants for Juvenile Probation.
• Develops and analyzes information from interviews with candidates, references, and prior employers.
• Develops and analyzes relevant candidate information derived and developed from law enforcement systems, public domain databases, social media websites, etc. to check for inconsistencies related to the applicant's background.
• Research criminal justice information and collects pertinent documents, analyzes information, and writes comprehensive reports for review by management staff.
• Conducts additional case and data research as required including Motor Vehicle Department records, driving history and vital records.
• Conducts random oral drug tests, as required.
• Maintains the confidentiality and security of sensitive employment files.
• Participates in Department recruitment and hiring efforts, including, but not limited to, Juvenile Detention Officer recruitment initiatives.
• Performs additional tasks and projects as assigned or delegated by the manager.

Benefits

• Generous paid time off
• Paid sick leave
• 10 paid holidays
• Affordable medical, dental, and vision insurance
• Coverage by one of several State-sponsored retirement pension plans
• Employee assistance program
• Wellness incentives
• Option of life insurance
• Disability insurance
• Group legal plan
• Pet insurance
• Public Service Loan Forgiveness (PSLF) Program eligibility