Administrative Specialist- Background Investigator

City of Charlotte•Charlotte, NC

20h

About The Position

The Human Resources Administrative Specialist - Background Investigator conducts and compiles personal and professional background investigations for employees being considered for hire within the Charlotte-Mecklenburg Police Department (CMPD), and makes recommendations based on investigation findings. The role involves reviewing records and candidate information, interviewing references and other people who know the candidate, preparing investigative documentation and packages, and keeping management and candidates informed about investigation status. Some investigations may require travel. The position also supports employee off-boarding and orientation, records requests, employment verifications, job postings, training, recurring reports, and front-desk coverage for the Human Resources Division. Work takes place indoors and involves computers, files, and phones, with possible noise and frequent interruptions.

Requirements

High school diploma or GED and three years of related experience, or an associate degree and one year of related experience.
United States citizenship.
Must possess or be able to obtain a valid Class C North Carolina driver's license.
Must be able to obtain North Carolina State Background Investigator Certification.
Must be able to obtain DCI, NCIS, KBCOPS, and CJ Leads certifications.
Knowledge of confidentiality laws and issues, including personnel-record privacy and handling information requests from operating departments, the public, or the media.
Demonstrate discretion and sound judgment when handling sensitive information and making decisions.
Strong attention to detail and accuracy when reviewing, analyzing, and documenting information.
Knowledge of confidentiality practices sufficient to protect the integrity and privacy of investigation files and recognize actions that could compromise them.
Knowledge of technical specialists available to assist in investigations and when to request assistance.
Knowledge of objective signs of alcohol and commonly used controlled-substance use sufficient to recognize possible impairment.
Experience conducting background investigations.
Familiarity with CMPD systems such as KBCOPS and CJ Leads, and modern office technology.
Knowledge of background investigation checks, including DCI and NCIC checks, AOC checks, and driver's license checks.
Ability to perform work requiring grasping, talking, hearing, seeing, and repetitive motions.
Ability to sit, stand, climb, or walk for extended periods; perform light to moderate lifting and carrying; and crouch, stoop, squat, crawl, reach, push, or pull as tasks require.
Adequate vision, hearing, and speech; ability to use senses attentively for proofreading, data entry, and tabulation; tolerate frequent interruptions; prepare comprehensive written work-related documents; and hear, understand, and distinguish speech.
Final candidates must pass a pre-employment drug screening and physical examination. Candidates may be asked to complete a skills test or other assessments.

Nice To Haves

Associate degree with three years of experience in employment background investigations.
Prior work experience in a public safety or law enforcement setting.

Responsibilities

Conduct background investigations by interviewing employers, co-workers, neighbors, law enforcement officials, military personnel, family members, and personal references; travel may be required.
Make additional inquiries to help determine the credibility of statements.
Review completed background interview forms with public safety candidates, checking for inconsistencies, errors, omissions, falsifications, and minimum requirements before the initial candidate interview.
Obtain and review federal, state, and municipal law enforcement records from places where candidates have resided to determine their involvement as a witness, victim, suspect, or perpetrator in any crime.
Complete employee off-boarding and assist with employee orientation.
Prepare detailed interview statements for each person interviewed so reviewers can draw reasonable and logical conclusions about candidates.
Organize investigative materials according to established procedures and prepare final background investigation packages for supervisors and staff.
Meet regularly with management and/or candidates to provide investigation status updates.
Prepare objective, detailed summaries of adverse information, evaluating candidate backgrounds and interview statements against applicable Civil Service Commission requirements.
Complete background packages for review and final recommendation.
Assist with records requests, employment verifications, job postings, and training.
Create and process weekly, monthly, and annual reports.
Provide back-up coverage for the Human Resources Division front desk.
Perform other responsibilities as assigned.