Automation Specialist Jobs

About The Position

Requirements

• Strong computer and technology aptitude
• Ability to learn new software platforms and systems quickly
• Excellent communication and customer service skills
• Sound judgment and decision-making abilities
• Strong organizational and documentation skills
• Ability to work independently and manage competing priorities
• Attention to detail and a proactive approach to problem-solving

Nice To Haves

• Building Automation Systems (BAS)
• HVAC Service or Operations
• Controls and Automation
• Facility Management
• Building Engineering
• Service Dispatch
• Technical Support Centers
• Mechanical or Electrical Maintenance
• Industrial Operations
• Customer Support Roles with Technical Responsibilities

Responsibilities

• Observe and manage activity across multiple building automation platforms
• Evaluate system notifications, faults, and equipment performance trends
• Assist with identifying operational issues affecting facility performance
• Coordinate service response and communicate status updates to customers
• Maintain accurate records of system events, actions taken, and follow-up requirements
• Support remote operational workflows and incident management processes
• Collaborate with internal teams to ensure timely resolution of customer issues
• Prioritize and manage multiple tasks in a dynamic environment